www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,923 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delighted with the necklace, superb customer service too. Thank you”

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Posted 1 year ago

“One earring arrived broken, tried to contact you without success.”

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Posted 1 year ago

Hi, thank you for your recent review. We take great care when selecting and packing our items and we hope they reach you in perfect condition, however if they arrived damaged we apologise and ask you follow the following returns procedure. https://www.jonrichard.com/returns-policy-i5 Thank you, Jon Richard

Posted 1 year ago

“Really lovely for the money :-)”

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Posted 1 year ago

“I have been buying gifts from Jon Richard for many years and it has never disappointed me. I have bought 3 gits set from Jon Richard. They are absolutely beautiful, delicate and well-finished.”

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Posted 1 year ago

“Excellent customer service, and the earrings are gorgeous. Their quality of jewellery is second to none and beautifully made. Also, as I was sending it as a gift, I called them up to add a card; so that my friend knew the gift came from me.”

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Posted 1 year ago

“Was not impressed with my tiara as it arrived out of shape and after trying to fix it, it still didn’t look right. I have purchased another one.”

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Posted 1 year ago

“Lovely necklace I bought 4 for my bridesmaids to wear when I get married. They were also a great price”

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Posted 1 year ago

“Loved my sterling silver Jewellery from JonRichard lovely gift box”

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Posted 1 year ago

“Lovely necklace and earrings set, worth the money”

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Posted 1 year ago

“Excellent service and item quality is excellent as is the customer service I’d use them again and highly recommended them”

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Posted 1 year ago

“Excellent service once again. Bought Tree of Life set on behalf of a friend (I'd bought her Christmas gift from Jon Richards) in the sale recently. We were both amazed at quality and price.”

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Posted 1 year ago

“Lovely clip earrings. One pair, clip broke and they immediately sent me another pair without having to return broken item. Will definitely buy from them again. First class service😊😊”

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Posted 1 year ago

“Really good quality better than i could imagine.”

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Posted 1 year ago

“Beautiful jewellery, love it thank you”

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Posted 1 year ago

“Lovely jewellery”

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Posted 1 year ago

“Great service, I am very pleased woth my purchases. They arrived quickly and are very nice.”

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Posted 1 year ago

“Ordering was relatively simple and delivery was good, but I received the wrong size to what I ordered, so has put me off Ordering again”

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Posted 1 year ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund - we offer free returns for all UK orders. Please contact our customer service team at customerservice@jonrichard.com and a member of our team will help to resolve the issue for you as soon as possible. Thank you, Jon Richard.

Posted 1 year ago

“Item not received”

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Posted 1 year ago

Hi, thank you for your recent review. Please contact our customer service team at customerservice@jonrichard.com and a member of our team will help to resolve the issue for you as soon as possible. Thank you, Jon Richard.

Posted 1 year ago

“Loved my necklace and earrings”

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Posted 1 year ago

“Items are just as shown and are gorgeous”

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Posted 1 year ago

www.JonRichard.com is rated 4.4 based on 4,923 reviews