www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,931 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered bracelet on express delivery and it was broken on opening. Contacted Customer Services who would have sent out replacement only bracelet was now out of stock. By the time this info was received it was too late to choose a substitute. I purchased from a competitor in time for Christmas. I received a refund and the broken bracelet will be posted shortly.”

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Posted 3 years ago

Thanks for your review, we are sorry you weren't completely happy with your recent experience. We offer a free returns service. For more information please follow the link - https://www.jonrichard.com/returns-policy-i5

Posted 3 years ago

“Very good 👍”

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Posted 3 years ago

“Easy to order, delivered quickly despite time of year. Good service !”

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Posted 3 years ago

“fast service value for money”

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Posted 3 years ago

“Excellent range of jewellery. I was delighted with my purchase which was a gift for my sister. Thank you”

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Posted 3 years ago

“Beautiful jewellery - completely happy with my purchase, would recommend.”

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Posted 3 years ago

“Sorry but I was not lucky as I waited anxiously for my order and it didn't arrive. I feel disappointed.”

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Posted 3 years ago

“I have returned the item, it came damaged in the box, I had to return it back.”

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Posted 3 years ago

“Hello! YES!!! I am very happy with your service, thank you very much!”

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Posted 3 years ago

“Lovely product … great service. Will certainly use the company again.”

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Posted 3 years ago

“Not as nice as it looked online,had a more silvery tone rather than gold. The emerald stones were lovely but overall a bit disappointed in the look of it, almost looked tarnished before it had even been removed from the packaging.”

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Posted 3 years ago

“I can't review an item you didn't send; why ask me to review it? One star for at least refunding my money”

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Posted 3 years ago

“The service was excellent and the brooch I purchased was of high quality. My friend absolutely loved it. I would buy again”

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Posted 3 years ago

“Your jewellery is absolutely beautiful great prices quick delivery thank you”

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Posted 3 years ago

“Simply Silver earrings. Not the quality they used to be. And the stems of the studs seem slightly bent. Don't seem to have the, brightness, they used to have. Glad I had a slight discount, otherwise would be even more disappointed.”

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Posted 3 years ago

“The Brooch was exactly as listed and my mother loved it.”

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Posted 3 years ago

“I loved the bracelets I ordered. Perfect fit, good quality.”

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Posted 3 years ago

“Previous purchases been good but these 2 items were poor and returned same day. Still not had a reply 9r a refund.”

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Posted 3 years ago

“Very nice earrings”

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Posted 3 years ago

“Disappointed, it was a gift for someone and definitely didn't arrive as appeared on the website when I purchased it. Will not be buying from you again.”

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Posted 3 years ago

www.JonRichard.com is rated 4.4 based on 4,931 reviews