www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,926 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,926 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how www.JonRichard.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items I purchased were lovely .very quick delivery”

Helpful Report

Posted 2 years ago

“Amazing, promt customer service by Carla when I reviewed a faulty piece of jewellery. I used to buy JR jewellery from Debenhams, it's good to know I can continue to purchase good quality jewellery from JR website.”

Helpful Report

Posted 2 years ago

“Beautiful Jewellery”

Helpful Report

Posted 2 years ago

“Love them comfy to wear also”

Helpful Report

Posted 2 years ago

“Lovely earrings, great value for money and excellent customer service.”

Helpful Report

Posted 2 years ago

“Beautiful jewellery set worn for my wedding, ordered last minute but arrived on time thank you so much 🙏”

Helpful Report

Posted 2 years ago

“Delivery was super quick and the items are beautiful, my niece loved them as a gift for our wedding day.”

Helpful Report

Posted 2 years ago

“Fantastic products at great prices. The 70% off deals are unreal. Really decent quality and doesn’t tarnish. Products very sparkly! Make for great gifts too. Orders are processed efficiently and customer services are efficient and lovely. Would wholly recommend.”

Helpful Report

Posted 2 years ago

“Brought set for a colleague at work beautiful set”

www.JonRichard.com 5 star review on 16th August 2022

Helpful Report

Posted 2 years ago

“Lovely sparkly earrings and necklace! Very happy with my purchase.”

Helpful Report

Posted 2 years ago

“Items are always beautiful and excellent quality from Jon Richard. Postage was very quick and the items were packaged beautifully. Thank you , highly recommend as pictures are true and match what you receive. Will be buying again from here!”

Helpful Report

Posted 2 years ago

“I love most of their products for quality and services, I’ll recommend to all.”

Helpful Report

Posted 2 years ago

“Amazing quality at great value! Makes the perfect gift!”

Helpful Report

Posted 2 years ago

“Lovely bracelets as true to picture would recommend.”

Helpful Report

Posted 2 years ago

“Fantastic jewellery sets and also brought some hair slides which are lovely. Quick delivery and really good quality at a reasonable price. Would definitely recommend”

Helpful Report

Posted 2 years ago

“I thought this bracelet was very pretty in the picture but it wasn't as nice in the flesh. It was also too small for the person I had bought it for. Sadly I had to send it back and find another gift to give my friend”

Helpful Report

Posted 2 years ago

Hi, we are very sorry to hear this. If you are not completely satisfied with your purchase you can return your goods within 28 days of receipt for a refund. We offer free returns for all UK orders. Please contact our customer service team with any further queries at customerservice@jonrichard.com. Thank you.

Posted 2 years ago

“Excellent customer service and prompt delivery. Earrings were amazing value in the sale.”

Helpful Report

Posted 2 years ago

“Jewellery tarnished so easily not even had it a month and has already rusted and lost all colour.”

Helpful Report

Posted 2 years ago

Hi, we are very sorry to hear this. We advise you not to let your costume jewellery come into contact with perfume, hairspray, deodorants, body spray, creams and lotions. The wearing of costume jewellery whilst asleep, in the shower, sauna or whilst participating in sports is not recommended. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund. We offer free returns for all UK orders. Please contact our customer service team with your order reference number and details of the issue at customerservice@jonrichard.com. Thank you.

Posted 2 years ago

“Beautiful good quality sterling silver jewellery.”

Helpful Report

Posted 2 years ago

“Very happy with bracelet I purchased and have ordered a necklace and ring.”

Helpful Report

Posted 2 years ago

www.JonRichard.com is rated 4.4 based on 4,926 reviews