www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,928 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,928 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks very nice bought as a gift which has not yet been given.”

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Posted 2 years ago

“Had a problem with my delivery, sent email and received my items the next day.”

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Posted 2 years ago

““simply beautiful””

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Posted 2 years ago

“Excellent service... The bracelets look beautiful. Came in time.. and resolved an issue for me within hours. Thankyou so much”

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Posted 2 years ago

“Product excellent”

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Posted 2 years ago

“I bought 3 items, a necklace, bracelet and earrings. All good quality and reasonably priced.”

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Posted 2 years ago

“Product very good but customer care not very good,tried to amend an order but only contact that seemed available was e mail,which I tried but unsuccessful could not find a telephone contact and received no reply very poor”

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Posted 2 years ago

Hi, thank you for your review and apologies for any inconvenience caused. For order queries, please contact our customer service team at customerservice@jonrichard.com who will respond as soon as possible. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund. We also offer free returns for all UK orders. Our full returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Thank you, Jon Richard

Posted 2 years ago

“Fast delivery and products were really impressive quality - especially for the price!”

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Posted 2 years ago

“Delighted with my purchases , their quality and the efficiency of delivery etc.”

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Posted 2 years ago

“So very happy with the necklace bracelet and earrings set. Great quality and amazing value for money.”

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Posted 2 years ago

“It is Very Good Product And Was Before On Time For Delivery . I Would Definitely Recommend To My Friends & Family Members . Thanks .”

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Posted 2 years ago

“Lovely braclet,arrived quickly”

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Posted 2 years ago

“Good quality and good delivery time!”

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Posted 2 years ago

“Lovely necklace but not very long needed to buy a necklace extender for it”

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Posted 2 years ago

Hi, we are sorry to hear about the issues you experienced with your recent order and will investigate accordingly. Our customer service team email address is customerservice@jonrichard.com for any further queries. Thank you, Jon Richard

Posted 2 years ago

“This bracelet is exactly what I was looking for. Stunning and delicate. Will 100% buy from here again!”

www.JonRichard.com 5 star review on 17th July 2022

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Posted 2 years ago

“I ordered a necklace with a heart for my teenage granddaughter but when it came the heart was too large. A beautiful piece so I have kept it for me. I have since purchased another which is just right so very happy with the speedy delivery. I find Jon Richard jewellery is good quality and always looks good”

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Posted 2 years ago

“Excellent service. Received wrong order and put right straight away. High quality products every time”

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Posted 2 years ago

“Beautiful silver pieces, they arrive in perfect condition. Follow the sales!”

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Posted 2 years ago

“Absolutely beautiful pieces, well worth the money and quick delivery. I had ordered some bits for my daughters prom and was worried about getting it on time, customer service team were excellent and prompt with responses.”

www.JonRichard.com 5 star review on 14th July 2022

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Posted 2 years ago

“I love Jon Richard jewellery, looks expensive at a non expensive price. I do not like to give a negative review but I was rather disappointed with my latest order as a couple of items were not true to the pictures on the internet. Sadly I had to return these items & am awaiting a refund but this little hiccup will not stop me buying from the company in the future.”

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Posted 2 years ago

Hi, we are very sorry to hear this. If you could send further details regarding the issues you experienced to our customer service team, we will investigate accordingly. Our customer service team email address is customerservice@jonrichard.com. Thank you, Jon Richard

Posted 2 years ago

www.JonRichard.com is rated 4.4 based on 4,928 reviews