www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,930 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,930 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just as described, quick delivery. Thanks”

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Posted 2 years ago

“Beautiful!”

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Posted 2 years ago

“Really good”

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Posted 2 years ago

“Very pleased with my purchase, excellent quality, very quick delivery”

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Posted 2 years ago

“Very easy site to pick from some gorgeous jewellery.”

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Posted 2 years ago

“Not very happy with my latest purchase. Jewellery have gone much smaller on sizes. Don't know what happened but the Jewellery sizes has changed much smaller and more expensive now”

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Posted 2 years ago

“Brilliant quality jewellery. I’ve been very happy with every purchase I’ve made so far. Great for gifting to others or even to treat yourself!”

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Posted 2 years ago

“Always delighted with the jewellery I purchase from JonRichard, great sale prices and make for lovely gifts.”

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Posted 2 years ago

“This is the second pearl necklace I have bought from John Richard . I had my other one for a few years. Very good value for money.”

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Posted 2 years ago

“First time purchasing from Jon Richard and could not be happier. Beautiful bracelet delivered SO quickly!”

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Posted 2 years ago

“Lovely necklace for my daugher to wear on her wedding day would have given 5 stars if it came in a presentation box”

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Posted 2 years ago

“First Class Service - original item had a fault, this was dealt with immediately by Customer Service and the item replaced next day.”

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Posted 2 years ago

“Beautiful and I am very pleased with it.”

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Posted 2 years ago

“After viewing losts of expensive shops and websites. I came across Jon Richard and couldnt be happier. The quaility of the slide I ordered was out of this world. I am so happy with it and have already recommended your site to family and friends :)”

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Posted 2 years ago

“Beautiful necklace and quick delivery too. Bought from Jon Richard before and excellent quality.”

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Posted 2 years ago

“Only received half my order”

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Posted 2 years ago

“The necklace is beautiful. It arrived much quicker than expected. Extremely pleased”

www.JonRichard.com 5 star review on 24th February 2022

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Posted 2 years ago

“Thank you . I knew I would be pleased with the brooch pins as I'd previously been given a Jon Richard similar boxed set of three as a retirement present . I have recently recommended your site to friends”

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Posted 2 years ago

“Beautiful earrings. But I won’t be ordering from a UK based site again. A 10 eur customs charge was placed on my package (being delivered to Ireland!) and there were delays in delivery.”

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Posted 2 years ago

“The website is pretty easy to navigate through and love I can filter so much to see items I'd be interested in. The customer service are amazing and respond quickly to queries and were kind enough to put the link if the item I was looking for when it became available. Only reason I have knocked a star off is twice I've ordered and twice a pair of earrings either lost a crystal after a day wearing them or already had a couple of crystals missing when I ordered (I already had the same pair which didn't lose crystals and loved but lost an earring so replaced with 2 new pairs - 1 earring missed a couple of crystals so returned). The return of these was very easy as I don't have a printer but could get label printed at the post office once I'd filled in details online. I received a full refund for the items promptly (given the choice to receive a replacement). Ideally wouldn't have needed to return but glad it wasn't a hassle. The other items I bought are lovely, well packed (not overly environnemental with a lot of plastic pouches which hopefully might consider changing to more environmentally friendly material), and arrived promptly in perfect condition. I received a lot of compliments on my sparkly paw earrings and hope more 925 paw jewellery might come up for the animal lovers. Highly recommend getting items from Jon Richard and will buy again. Thank you.”

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Posted 2 years ago

www.JonRichard.com is rated 4.4 based on 4,930 reviews