www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,923 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a bracelet from Jon Richardson which unfortunately broke, however I was very impressed by the speed and courtesy from the customer service department which immediately sent me a replacement. I would use this business again without hesitation.”

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Posted 1 year ago

“Fast service and very happy with my earings :)”

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Posted 1 year ago

“I did not get no parcel”

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Posted 1 year ago

Hi, Thanks for your recent review. We apologise for the recent issue you experienced - please contact our customer service team at customerservice@jonrichard.com who will help to resolve the matter for you as soon as possible. Thank you, Jon Richard

Posted 1 year ago

“Earring and hair comb ordered, arrived quickly and are perfect and great quality - THANK YOU!”

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Posted 1 year ago

“Just as promised....prompt delivery...lovely bracelet”

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Posted 1 year ago

“Excellent service, very many thanks.”

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Posted 1 year ago

“Great bracelet, arrived sooner than expected”

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Posted 1 year ago

“Bought as a Valentines gift for my girlfriend. Looks great. It’s well finished. And finally it was a good price with a good delivery speed. I bought from here as like with all other companies I check out their reputation before I buy. This company stuck out as reliable and honest.”

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Posted 1 year ago

“Items as seen online. Wrapped well for postage and received emails letting me know of the shipment and its progress”

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Posted 1 year ago

“Unfortunately I am not happy.. my son bought a bracelet for his gf for valentines day and the magnets are not strong at all. The bracelet falls off her wrist alot. Shame because he is only 14 saved his money up for it and its not the best.”

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Posted 1 year ago

“Necklace and bracelet were far too small, had to order some extenders for them so very disappointed, I don't know who they would fit other than a child!!”

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Posted 1 year ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund. We offer free returns for all UK orders. Please contact our customer service team at customerservice@jonrichard.com for any further queries relating to your order. Thanks, Jon Richard.

Posted 1 year ago

“Bought 2 pair of earrings, excellent service and fast delivery. Earrings are beautiful exactly as described if not better.”

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Posted 1 year ago

“Beautiful jewellery. Amazing customer service. Would 10/10 recommend.”

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Posted 1 year ago

“Broke the first day after receiving the product. Clearly poorly produced.”

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Posted 1 year ago

“Very pleased with the quality of the items I received. I later had small problem with one item but Customer Services dealt with it efficiently.”

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Posted 1 year ago

“Very pretty earings although I would have preferred them to be a little bigger.”

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Posted 1 year ago

“I totally love this jewellery. It’s so chic and pretty.”

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Posted 1 year ago

“Quick reliable service”

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Posted 1 year ago

“Good service and the quality of the goods bought were of the correct standard for the money paid.”

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Posted 1 year ago

“They’re beautiful earrings but they’re not rose gold which a ordered. They were gold, so this was disappointing as I wanted them to go with a JonRichard rose gold bracelet that my husband bought me. Gift box which I also purchased was dinted on arrival. I haven’t returned because it was a faff on. But yes over all disappointing.”

Helpful Report

Posted 1 year ago

Hi, Thanks for your recent review. We apologise for the recent issue you experienced - please contact our customer service team at customerservice@jonrichard.com and they will help to resolve the matter for you as soon as possible. Thank you, Jon Richard

Posted 1 year ago

www.JonRichard.com is rated 4.4 based on 4,923 reviews