Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,056 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,056 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a number of items for the first time for Xmas presents, very pleased with products and especially the price. Will visit the site again”

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Posted 3 months ago

“Absolutely stunning set. Only negative is chain was a bit delicate. Tried to buy another but sold out everywhere.”

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Posted 3 months ago

“Loved the jewellery I purchased. They were gifts and much loved by family members. Would definitely purchase more items.”

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Posted 3 months ago

“Fab fast service.”

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Posted 3 months ago

“The set I purchased for my Friend, was gorgeous and so affordable. Looks even better in real life.”

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Posted 3 months ago

“A wide variety of jewellery at very affordable prices”

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Posted 3 months ago

“Loved the earrings exceptional value for money. Will certainly buy from you again.”

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Posted 3 months ago

“Beautiful earrings and excellent service and communication. Can't rate highly enough. Thank you.”

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Posted 3 months ago

“My daughter in law loved her necklace, but I was shocked when it arrived, just in bubble wrap and no box! A box would have been lovely l, it was £30 and for that price it was expected. I probably wouldn’t order again due to this fact!”

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Posted 3 months ago

“Lovely earrings and fast delivery 😊”

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Posted 3 months ago

“Packaging was poor and earrings arrived damaged. A real shame as the earrings were beautiful.”

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Posted 3 months ago

“Earrings arrived bent, sent email 11 days ago and no reply. Last time I waste my money and no I do not recommend Jon Richard.”

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Posted 3 months ago

Hi there, Please may I ask which email you have reached out to? Our CS team haven't received any emails in regards to your order. Please do reach out to customerservice@jonrichard.com. Kind regards

Posted 3 months ago

“Beautiful pieces of jewellery for my daughters wedding”

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Posted 3 months ago

“Very fast delivery bought bracelet and earrings in sale they are lovely well worth the money would recommend jonRichard . And I will purchase from them again . Many thanks”

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Posted 3 months ago

“Lovely pieces. I initially got the wrong item and the customer service was outstanding in terms of speed and resolution. Will be ordering again.”

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Posted 3 months ago

“I used Jon Richard to buy bracelets to go into Christmas boxes for a charity which helps women in need. Customer Services people went out of their way to help and advise me, and managed to get me a very good price. Everyone who saw the bracelets thought how pretty they were, and the recipients were delighted. I would certainly use this company again; their products are lovely, and the Customer Service was outstanding!”

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Posted 3 months ago

“Lovely value jewellery x long delivery though”

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Posted 3 months ago

“Earrings arrived without a gift box. Made in Thailand on the card. Overpriced for quality of product. Won't bother again.”

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Posted 3 months ago

“Lovely products, shame about customer service. Sent emails requesting help because needed to know which size box to order because some items did not include them but received no reply. No way to contact you. Phones were not answered either so may not use again.”

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Posted 3 months ago

“Exactly what I ordered but slow delivery with no information about the delivery just a confirmation that the order had been taken.”

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Posted 3 months ago

Jon Richard is rated 4.4 based on 5,056 reviews