www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,953 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,953 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality service, received my order very quick. It was carefully wrapped and packed. Very happy with the service and will be ordering again.”

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Posted 7 years ago

“My quiry was handled promptly”

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Posted 7 years ago

“I love this jewelry! Such pretty things they sell and good quality. I will always buy this jewelry from now on.”

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Posted 7 years ago

“SO SHINY!!!!! took about a week to arrive, nice little blue box and too gorgeous to give away as a gift. Happy birthday to me.”

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Posted 7 years ago

“I love all the accessories I purchased! I'm getting quite addicted to buying here 'cause they're so pretty and affordable.. perfect gifts for people! 😊 one happy customer here...”

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Posted 7 years ago

“Ordered 5 silver Horse brooches as christmas presents but was sent 5 silver butterfly brooches! Hence only 4 stars. Problem rectified quickly and product well presented and value for money.”

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Posted 7 years ago

“Quick delivery and lovely quality goods.”

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Posted 7 years ago

“I ordered a hand chain bracelet and a big diamonte was missing but it was for a christmas present so i had to give it. Really upset that this had happened”

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Posted 7 years ago

Thank you for your feedback. Please contact our customer services on 0161 946 4371 where a member of our team will be happy to assist you in resolving the matter.

Posted 7 years ago

“I ordered some earrings for Christmas. Their website and social media accounts stated order by 19th December using standard delivery or by 21st December using express delivery. I ordered on 18th December and they were supposedly despatched on 19th December, but did not turn up meaning I had to leave someone disappointed at Christmas. I contacted them after Christmas and their pathetic reply was that I would have to wait 7 working days until 1st January (which isn't even 7 working days), today is the 1st January and no surprise that I haven't received them still. I have now asked for a refund and I won't be using their service again. Everything I ordered on 18th December from other sites that promised Christmas delivery managed to get my orders to me in time. I'm extremely disappointed and their customer service representative was less than apologetic too.”

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Posted 7 years ago

I believe this has now been resolved by our customer service team. We apologise for any inconvenience.

Posted 7 years ago

“Wide variety of products Easy to order from and quick delivery”

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Posted 7 years ago

“Excellent customer service”

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Posted 7 years ago

“Very nice item, good price & quick delivery. Would use this site again.”

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Posted 7 years ago

“Items of great condition and good value. Top quality. All arrived quickly in the post. Thank you”

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Posted 7 years ago

“Everything was like the picture and better, and good value in the sale”

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Posted 7 years ago

“Received bracelet tried on and broke in my hand. Rang to arrange replacement and to return broken one not heard anything for the passed week. Was told that would receive an email if item was in stock and replacement sent but still nothing.”

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Posted 7 years ago

I believe this has now been resolved by our customer service team. We apologise for any inconvenience.

Posted 7 years ago

“The jewellery was lovely and the packaging and delivery as promised.”

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Posted 7 years ago

“I am not happy as still not received my bracelet which was ordered early December please either send it or reimburse me as it was a xmas present”

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Posted 7 years ago

I believe this has now been resolved by our customer service team. We apologise for any inconvenience.

Posted 7 years ago

“Gorgeous, and service was great thank you I am making someone happy this Christmas”

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Posted 7 years ago

“Beautiful.... classy earrings... ❤ them... Speedy delivery”

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Posted 7 years ago

“Items exactly as described. Very dressy without being ott. Able to mix and match with several different outfits.”

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Posted 7 years ago

www.JonRichard.com is rated 4.4 based on 4,953 reviews