www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,944 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,944 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“sorry but i am not received item .can you send me please traking number.because i am worry.i will be wait foranswer”

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Posted 3 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 3 years ago

“Stunning Art Deco design, brilliant stones, well made, and a good price. My earrings and matching pendant look far more expensive than they cost. Very pleased with my purchases.”

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Posted 3 years ago

“I wasn’t too keen on the item, I’ve returned it and still heard nothing nearly two weeks No refund”

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Posted 3 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get you your refund. Thank you - Jon Richard

Posted 3 years ago

“Was delighted with earrings I bought. They match a necklace I have. Always love Jon Richards jewellery - so many lovely styles and great value too!”

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Posted 3 years ago

“Bought set for a friend, she loved it. Great price, quick delivery well packaged”

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Posted 3 years ago

“I haven’t had the chance too see what the jewellery is like due to it not even being delivered. I’ve been waiting 2-3 weeks to receive the gorgeous set for my wedding and I still have not received anything, been lost in transit for the past week”

Helpful Report

Posted 3 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 3 years ago

“The 4 extension pieces fitted perfectly to the Swarskovki necklace . Colour match and style looks great 👍”

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Posted 3 years ago

“Delivered promptly. Site easy to use.”

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Posted 3 years ago

“No issues with the service. My ring is another matter. Tri colour russian wedding ring. Received less than a month ago and the yellow gold plating has already mostly worn off.”

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Posted 3 years ago

Hi, sorry to hear that your item is discolouring. Please contact our customer service at customerservice@jonrichard.com, they will be happy to provide you a replacement. Thank you, Jon Richard

Posted 3 years ago

“One of the earrings to a set was broken”

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Posted 3 years ago

“The jewellery set that l bought is just perfect and arrived in a lovely presentation box .”

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Posted 3 years ago

“Very happy with bracelet, stylish and shiny, prompt delivery.”

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Posted 3 years ago

“the necklace was absolutely beautiful looks very expensive come in a pretty box”

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Posted 3 years ago

“Great quality and value fast delivery”

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Posted 3 years ago

“Beautiful jewellery for my wedding”

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Posted 3 years ago

“Perfect. High quality.”

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Posted 3 years ago

“Still haven’t received my order which was for Valentine’s Day”

Helpful Report

Posted 3 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 3 years ago

“It was a gift, so don't know yet”

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Posted 3 years ago

“Got diamond earrings and matching necklace. Absolutely beautiful, wore to my brothers wedding and everyone commented on them. Will be ordering again from this site. Fast delivery also.”

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Posted 3 years ago

“The person I bought this for loved the bracelet so much. It was very good quality and I would recommend buying from this site to anyone.”

www.JonRichard.com 5 star review on 5th April 2021

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Posted 3 years ago

www.JonRichard.com is rated 4.4 based on 4,944 reviews