www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,923 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nice items good prices fast delivery”

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Posted 2 years ago

“Service was a bit slow and sadly the riser earrings I ordered don't stay where they should and you can't return earrings once tried.”

Helpful Report

Posted 2 years ago

Hi, thank you for your review. If you believe an item you have received is faulty, it can be returned using our free returns service for refund or replacement. Please ensure to mark clearly on paperwork if a refund or replacement is required. Alternatively please contact our customer service team who are happy to help with any order queries at customerservice@jonrichard.com Thanks, Jon Richard

Posted 2 years ago

“Really pleased with the quality of the jewellery set that I got for my daughter.”

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Posted 2 years ago

“Lovely jewellery. Reasonably priced. Super quick delivery. Highly recommend.”

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Posted 2 years ago

“Ordered some compact mirrors at a reduced price. They are so pretty and will be lovely presents. Well packed in a box and delivered on time.”

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Posted 2 years ago

“I was very pleased with my purchases and the service was extremely good.”

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Posted 2 years ago

“Gorgeous jewellery, however really disappointed with packaging as this was a gift. For the price I would of expected it in a box or equivalent not a plastic bag.”

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Posted 2 years ago

Hi, thank you for your recent review. To be as kind to the planet as possible, your jewellery may not come in a gift box, unless specified. You can purchase one separately here - https://www.jonrichard.com/gifts-c24/gift-box-c170 All jewellery will however be in protective packaging to keep it safe from harm. Thank you, Jon Richard

Posted 2 years ago

“First time ordering on JonRichard.com. Easy to order and delivery was quick. Very pleased with my purchase of a bracelet for a gift to my daughter.”

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Posted 2 years ago

“Gorgeous jewellery bought in the sale. Delighted with my purchases. That's Christmas sorted out!!”

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Posted 2 years ago

“Earrings bought as a 18th Birthday present .”

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Posted 2 years ago

“The silver bracelet I ordered was delivered early which was great as it was an 18th birthday present. It was exactly right. The website was very easy to use.”

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Posted 2 years ago

“Beautiful bracelet”

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Posted 2 years ago

“Was going to buy this from Very for £25 went to jon richard website and was reduced to £7.50 so bought if from there glad i never paid £25 as its only costume jewellery and not worth the price tag on Very. However it is a lovely bracelet and glad i bought it. It”

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Posted 2 years ago

“Earrings are nice, however one had a back missing.”

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Posted 2 years ago

Hi, thank you for your review. We apologise for the recent issue you experienced with your order. Please contact customerservice@jonrichard.com for the team to help resolve accordingly. Thank you, Jon Richard

Posted 2 years ago

“Very impressed with the products. Speedy delivery. Everything as described.”

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Posted 2 years ago

“Excellent customer service, excellent products, excellent prices, e”

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Posted 2 years ago

“Hi shoppers the jewellery I opened was excellent and as expected HOWEVER I had ordered several pairs of earrings for choice, but each item was packaged in bubble wrap inside a tiny plastic bag which obscured it and it's not returnable if the bag seal was broken, so overall a bit disappointing as I could not look at the pieces . The return system could be more easy on the Web sight aswell.”

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Posted 2 years ago

“Gorgeous jewellery purchased in the sale will make wonderful gifts this Christmas. Despite the mail strikes, everything was despatched quickly. My only problem is that i want to keep it all for myself.”

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Posted 2 years ago

“Lovely jewellery, great value for money and delivered on time. Will be back for more”

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Posted 2 years ago

“Lovely little ring, very sparkly and pretty. I had ordered a "medium" but it was far too small and I returned it and ordered a "large" which too loose really but I'm keeping it. The only issue I have is that there are no inbetween sizes so it's a bit of a gamble to get the right size. Never mind, the price was very good so mustn't moan.”

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Posted 2 years ago

www.JonRichard.com is rated 4.4 based on 4,923 reviews