www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,923 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The part which goes in the ear are proper black and both boxes broken, and the worst part is that I can't even return the earring because is a policy that won't be accepted. For amount of money which I paid I would expect some good quality!!! I will. Never buy anything in my life from this 'brand'”

Helpful Report

Posted 1 year ago

Hi, Thanks for your recent review. We apologise for the recent issue you experienced - please contact our customer service team at customerservice@jonrichard.com and they will help to resolve the matter for you as soon as possible. Thank you, Jon Richard

Posted 1 year ago

“very good quality rings! they’re so sparkly and look absolutely beautiful on😍 the sizing is accurate. would definitely buy again.”

www.JonRichard.com 5 star review on 11th February 2023

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Posted 1 year ago

“excellent quality and exceptional customer service with fast delivery”

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Posted 1 year ago

“Loved the Xmas tree brooch , it’s so beautiful”

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Posted 1 year ago

“Beautiful earrings and matching necklace . Very pleased .”

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Posted 1 year ago

“They took the order and then didn’t send the earrings I specifically wanted. Completely disappointed.”

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Posted 1 year ago

“Beautiful ! Thank you”

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Posted 1 year ago

“I have bought jewellery from JonRichard for years now, and always found their products and service first class! I will continue to shop with them.”

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Posted 1 year ago

“Great service very pleaded”

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Posted 1 year ago

“All items I bought returned. Cheap”

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Posted 1 year ago

Hi, thanks for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund. We offer free returns for all UK orders. Thank you, Jon Richard

Posted 1 year ago

“The two brooches are beautiful and the delivery was excellent.”

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Posted 1 year ago

“all items, well wrapped, arrived in good time, and in perfect order.”

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Posted 1 year ago

“Satisfied with this service”

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Posted 2 years ago

“Beautiful, weighty, pretty and strong looking bracelet, amazing value for money!”

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Posted 2 years ago

“Really delighted with the quality of this item, also arrived quicker than expected”

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Posted 2 years ago

“Lovely necklace and very speedy delivery”

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Posted 2 years ago

“Excellent service would definitely recommend would shop again with them”

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Posted 2 years ago

“Just love this jewellery great quality lovely design”

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Posted 2 years ago

“Well packaged and quick delivery...jewellery was lovely...some even came in gift boxes...and all at a fantastic sale price.”

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Posted 2 years ago

“Superb service. The brooch is absolutely stunning and looks expensive. Great value for a lovely piece of jewellery”

www.JonRichard.com 5 star review on 5th February 2023

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Posted 2 years ago

www.JonRichard.com is rated 4.4 based on 4,923 reviews