John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,655 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,655 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just fantastic service from start to finish. Steven was extremely knowledgeable and was able to take through all options to ensure we were comfortable with our decision.”

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Posted 3 years ago

“Excellent Service. They are truly worth every penny.”

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Posted 3 years ago

“Our dealings with John Charcol could not been any better. From day 1 we were kept informed of everything for our mortgage application until it was completed. The team were fantastic and a special thank you to Samantha for looking after us through the journey.”

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Posted 3 years ago

“World class service from beginning to end. Our purchase completed in the blink of an eye. Would highly recommend Randeep Sodhi, professional, attentive and always kept us updated throughout the process. Carried out a full holistic review to ensure he completely understands our needs and preferences before making the recommendation. Thank you so much...would not have been possible without your help :)”

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Posted 3 years ago

“Kat and Hollie were absolutely brilliant!!! Incredibly helpful, hard working, always communicated regularly, very good value for money, personable and dedicated! Cannot recommend them highly enough. Customer service 11/10, outstanding!”

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Posted 3 years ago

“We have been using John Charcol for many years now. It has been wonderful to have a personal relationship with our advisor (Randeep Sodhi) who has been terribly tolerant with all our chopping and changing! He has a long history of what we want and what is possible, helping guide us through various mortgage searches. We really do value his knowledge and guidance. We will continue to use John Charcol and would highly recommend their services to anyone looking for mortgage advice.”

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Posted 3 years ago

“Great service and follow up, although my situation was a bit unique. Randeep S. did a great job, very honest and courteous. Highly recommended. Thank you!”

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Posted 3 years ago

“Great service. This is the 4th time I've used Bruce Anderson at John Charcol and I would recommend highly.”

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Posted 3 years ago

“Razz was very friendly and approachable. Sorted us a mortgage really quickly and always at the end of the phone to respond to our questions.”

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Posted 3 years ago

“First class service, professional and efficient”

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Posted 3 years ago

“Sam has been amazing! Friendly, happy, down to earth and nothing seemed too much trouble.”

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Posted 3 years ago

“Fantastic service and support from Scott and Iain. They succeeded in securing me a mortgage when I had previously struggled.”

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Posted 4 years ago

“Great customer service, always available and there to provide advice. Would always recommend and will be sure to use in the future.”

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Posted 4 years ago

“hello i am happy to contect you before you talk to me then thank you,i want to travel from lebanon me and my children and a friend her neme hanan”

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Posted 4 years ago

“Harris Zubair provides an excellent service. Highly recommended.”

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Posted 4 years ago

“I was new to the whole mortgage process and therefore full of questions! Randeep not only answered them all but made me feel comfortable asking them. I started the process twice (the first property fell through and I decided to take a break to reconsider) and both times Randeep was always ready with paperwork and solutions - even talking to my estate agent! He secured an excellent deal for me, having discussed the pros and cons of several options, and I am already looking forward to my remortgage discussion!”

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Posted 4 years ago

“Really helpful, helped give a good understanding on all products. Felt confident in recommendations and sam was patient with all of our questions. Thank you”

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Posted 4 years ago

“Professional & helpful from beginning to end & over all the mountains in between. Despite some setbacks, she was always there to facilitate alternative solutions in a very timely manor, and always responded quickly to emails. I would have no hesitation to recommend Rowan to anyone.”

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Posted 4 years ago

“Efficient and well managed as on previous occasions”

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Posted 4 years ago

“Used emily to see a bridging deal. Service was 10 out of 10 nothing to much for her and very helpful, a credit to John charol. James”

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Posted 4 years ago

John Charcol is rated 4.9 based on 2,655 reviews