John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,638 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,638 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

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“Dear John Charcol I would like tell you. Thank you so much Karolina job. She was very kind, patiente and helpfuly. I had a stress my remortage but she was help me. She could answere for me all question and she callmed me. We sort it few hrs. Im so happy my rate. Kind regards Karolin”

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Posted 4 months ago

“Got life insurance quotes and different options until found the right one with the help of Thomas Bridle. Really helpful throughout the whole process!”

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Posted 4 months ago

“A huge thank you to the Jon Charcol team for providing such an excellent service. They helped me buy my first house and have been unbelievably helpful, and responsive, throughout the entire process. A particular thank you to Louise, Samm & Chantelle who have all been incredible!”

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Posted 4 months ago

“Thank you so much Hazvi, l can’t give you a high enough compliment. Your commitment and dedication made this application possible for us. I would recommend you again and again”

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Posted 4 months ago

“We had the most amazing and hassle free experience with Hazvi. Our mortgage application and offer came within 2 weeks. We are the happiest new buyers.”

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Posted 4 months ago

“Michael Williams has once again provided a great service. What should have been a simple remortgage became more complex as a previous legal firm failed to register my title. Michael got involved with various legal firms to try to push this through sooner. When timescales weren't working out Micheal went through all my other options so we were able to arrive at a solution.”

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Posted 4 months ago

“Amazing as always. Great advice. Trustworthy and supportive”

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Posted 4 months ago

“Stephen was excellent through the whole remortgaging process. Very knowledgable and made the process very easy for us. Will definitely be using Stephen again.”

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Posted 4 months ago

“Excellent customer service. Highly recommended.”

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Posted 4 months ago

“Robert and Ryan were extremely competent as always. Their ability to be responsive, explain things clearly and offer the right advice has always been appreciated.”

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Posted 4 months ago

“I had the pleasure of having Kristy as my mortgage advisor, and I couldn't be happier with the experience. She was incredibly considerate and patient throughout the entire process, always taking the time to explain things clearly. Kristy was also very responsive, quickly replying to all of my questions and emails. I highly recommend her to anyone looking for a knowledgeable and attentive mortgage advisor.”

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Posted 5 months ago

“Getting a mortgage can be a challenging yet crucial piece of buying a property. Andrew Ireland at John Charcol was fantastic - a calm and steady hand throughout the process. He was present, communicative, and responsive to my questions and queries and made the process feel accessible and manageable. I would highly recommend working with Andrew if you can.”

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Posted 5 months ago

“I have been letting properties for nearly 35 years and I have never nearly had a better service than with John Charcol. 5 stars from me every time. Regards David Evans”

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Posted 5 months ago

“I can’t recommend Andrew Ireland at John Charcoal enough for any mortgage needs. He has supplied me with his expertise twice now over the past few years and is always so helpful, organised and friendly. He makes the whole process simple and stress free. Thank you so much for your hard work once again!”

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Posted 5 months ago

“Very professional and helpful service from Karol. My third remortgage with him and as usual smooth and to highest standard. Highly recommended!!!”

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Posted 5 months ago

“What a fantastic service. Everyone that we have dealt with (Louise, Dan and Emma) have been a brilliant help whilst buying our first home!”

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Posted 5 months ago

“I've known about John Charcol for a long time but this was my first time using their services for a Bridging Loan. All went extremely smoothly thanks to the help of the excellent Jessica Mottram & Emily Gould. Recommended.”

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Posted 5 months ago

“Great service!!! Fully recommended!”

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Posted 5 months ago

“Lisa was extremely professional and knowledgeable, helping us collect all the various documents and information together before finding us a great mortgage deal. It couldn’t have gone smoother.”

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Posted 5 months ago

“I have once again had the pleasure of working with the John Charcol team during the process of securing a new property into my company portfolio and I cannot express enough how grateful I am for their dedication and professionalism. From start to finish, the team exceeded my expectations ensuring a smooth and stress-free experience. A special mention must go to Reiss and Bilal, who each brought something exceptional to the table. Reiss demonstrated outstanding attention to detail and a proactive approach to ensuring everything was handled swiftly and efficiently. His ability to anticipate potential issues and address them before they became problems was truly impressive. Reiss kept me well-informed at every stage, making the whole process feel seamless and straightforward. Reiss has always been impressive by bringing a fresh perspective and meticulous approach to the process each time I go to him with my ever complicated problems. His thoroughness in handling every detail is just amazing, and his commitment to ensuring everything was completed to the highest standard was commendable. He was incredibly organised and made sure that nothing was overlooked, which added an extra layer of reassurance. I also want to highlight Bilal, whose expertise and problem-solving skills were invaluable during this process. Bilal’s deep knowledge and ability to navigate complex situations with ease gave me great confidence. He was always quick to offer practical advice and provide clear guidance, making sure that I understood every step of the journey. His professionalism and calm demeanor were a great asset to the team. Overall, I will always highly recommend John Charcol for their exceptional service. Reiss and Bilal, in particular, deserve recognition for their unique contributions and hard work. I will happily tell everyone that If you're looking for a team that will go above and beyond, you won't be disappointed with team John Charcol! Thank you once again, team John Charcol, for making this experience a positive one!”

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Posted 5 months ago

John Charcol is rated 4.9 based on 2,638 reviews