John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,661 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

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4.9

Based on 2,661 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful, this is my second time dealing with John Charcol and also a different member of JC staff then I had before. I would recommend John Charcol as on both times dealing with them I have found them always willing to help.”

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Posted 7 years ago

“Our adviser, Randeep Sodhi, was highly knowledgable, commercial and most importantly a pleasure to deal with. I was impressed by the patience he showed to us as first-time buyers even after two-aborted purchases. We would definitely recommend Randeep and John Charcol to colleagues, friends and family.”

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Posted 7 years ago

“I was dealing with Randeep Sodhi throughout the application process. He found me a very good product and was extremely helpful in progressing my application. I give him 10 out of 10. Regards, Roger Nutkins”

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Posted 7 years ago

“A very friendly and professional service throughout. I always felt that there was a ‘personal’ approach and excellent attention to detail. Happy to, and indeed already have, recommended Stephen Brown and John Charcol to a friend. JC will be my port of call with any future mortgage requirements. Dealing with a broker was so much easier than trawling around high street providers, and ended up with a better deal and less hassle. JC offered good value for money.”

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Posted 7 years ago

“Great and knowledgable service; prompt replies to our queries and very patient”

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Posted 7 years ago

“John Charcol provided me with a list of remortgage options which were competitive. Also the mortgage adviser was knowledgeable and communicative at all times. Thanks”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Great service, efficient and easy to deal with for our remortgage. I can strongly recommend John Charcol and Randeep Sodhi and team particularly.”

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Posted 7 years ago

“Excellent service, kept us up to date at all times, very efficient at finding the mortgage we wanted, helpful and personable staff.”

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Posted 7 years ago

“Always cheerful, nothing to much trouble and kept us up to date at all times, Mia a great asset to you, as was Martin Ward, very helpful at our meeting and listened to us.”

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Posted 7 years ago

“Good communication and good advice”

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Posted 7 years ago

“Randeep was calm and knowledgeable about mortgage products. He made efficient recommendations for two different products and delivered them efficiently.”

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Posted 7 years ago

“Our broker Claire went abov and beyond in what must have been a difficult case for her. She was always there to answer our questions and guide us in buying our first house!”

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Posted 7 years ago

“Very friendly and helpful.”

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Posted 7 years ago

“All the staff are very efficient, friendly and helpful”

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Posted 7 years ago

“From the first contact to the last, both Amy Welbourn Davies and Megan Betts were excellent. My application was pretty tricky due to work location, salary paid in $ and a few other reasons, but nothing was to much trouble for Amy in particular. Everything was explained thoroughly with all documents kept handy in the portal. Would have NO hesistation in recommending John Charcol to any future applicant Cant thank them enough for assisitng me in getting the application i desperately needed”

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Posted 7 years ago

“Provides professional, friendly and efficient service.”

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Posted 7 years ago

“Randeep and Amanda from John Charcol made the whole process seem effortless. Randeep initially had a long conversation with me regarding our circumstances and what we were ideally looking for. A few days later, he had found the best mortgage that suited our needs with very competitive rates. We were working towards a tight deadline to complete the property purchase and Randeep and Amanda both made it happen, including chasing up lenders and even my solicitors to make it happen. I would definitely use John Charcol and would strongly recommend them to anyone looking for a mortgage.”

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Posted 7 years ago

“John charcol made my re mortgage very painless,keeping me updated as to the progress right through to completion . Will always now use this excellent company again in the future.”

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Posted 7 years ago

“Nicholas Morrey helped arrange our remortgage allowing us to compare the deals available on the open market before choosing to stick with our existing lender through a product transfer. Throughout the process Nick clearly explained the pros and cons of the 2, 3 and 5 year fixed deals available to us while also advising us on the wider context of the current mortgage market. I would thoroughly recommend Nick and John Charcol to anyone at the end of their fixed mortgage deal who is looking to remortgage, either by switching or sticking with their existing lender, to save money - 5 Star / A+ Service”

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Posted 7 years ago

John Charcol is rated 4.9 based on 2,661 reviews