John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,656 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,656 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used emily to see a bridging deal. Service was 10 out of 10 nothing to much for her and very helpful, a credit to John charol. James”

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Posted 4 years ago

“I’m an estate agent but this was my first house purchase. Adam Talmondt helped us from the start. He was knowledgeable, confident and made the process straight forward. Upon receipt of mortgage offer, Rebecca Law was tasked with insuring the next stage through to completion was as smooth, which It was until the very end when despite having exchanged, she still obtained updates which highlighted an issue which both her and Adam quickly resolved. Very impressed with the company and in particular Adam & Rebecca, I would highly recommend to others.”

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Posted 4 years ago

“Damian Crowther is very professional and helpful. Highly recommended!”

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Posted 4 years ago

“Harris Zubair from JC has been very professional and cooperative in obtaining expat mortgage. He has helped our family with local best products too via JC. Excellent overall.”

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Posted 4 years ago

“Great working with Lawrence at JC. He was always ready to respond promptly with sound advice”

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Posted 4 years ago

“Prompt and efficient. Very helpful, quickly responded to our queries and kept us informed at every step. Despite being told by other brokers that it would be impossible for us to port our current mortgage due to a career change, David and Toni were able to make it happen. David and Toni patiently and cheerfully dealt with our constantly changing mortgage requirements.”

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Posted 4 years ago

“Excellent customer service from David and his team, especially Toni.”

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Posted 4 years ago

“I would like to say at first I was reluctant to use a large Broker , But I must say the level of service I received from Tiara , was excellent, But also backed up by Emily Gould with the very best support To tiara, The level of contact by Emily was the best. (She always called me back when she said she would) I really don’t think they could have not done anymore It really helped by having the best solicitor you could have.”

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Posted 4 years ago

“After a thorough analysis of the top brokerage companies in the market, I think I managed to find the best one! The service received by Somer (Lynn) was truly excellent. Her commitment and dedication to support me through the whole process was beyond expectations. I would highly recommend Somer and John Charcol. I will be using them again for my next transaction.”

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Posted 4 years ago

“Somer Lynn was amazing. She went to great lengths to find me a product that would work for my very specific circumstances. Throughout the process she was very responsive, and clear in her information. I could not have had a better service. I couldn't recommend Somer and John Charcol more highly. Thank you!”

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Posted 4 years ago

“Steven Prior was fantastic from the start of the process to completion. He was able to support and give professional advice each step of the way and was always on hand to answer any queries. I will be recommending John Charcoal and Steven to all friends and colleagues.”

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Posted 4 years ago

“Excellent service from Norbert Szabo Norbert expertly assessed our needs and recommended a product that fully met our requirements Communication from Norbert and the team was excellent throughout and could always be relied to go above and beyond the call of duty for us in these exceptional times Would certainly use again and am happy to strongly recommend”

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Posted 4 years ago

“As first time house buyers, John Charcol offered us a level of advice beyond anything we had expected, explaining everything clearly during each and every step of the mortgage process. Our advisor, Randeep Sodhi, went out of his way many times to aid us when required, advise us of the best deals available and inform us which stages of the process we had reached each time. Randeep was attentive and quick to reply, extremely helpful and very knowledgeable. We strongly recommend John Charcol if you are in search of the best mortgage deals out there and want a quick and efficient path to securing one.”

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Posted 4 years ago

“When we never thought we would never get a mortgage as my partner had poor credit history, one phone call and the next day we had a high street mortgage offer. Support throughout our process! A special thanks to Joseph, Scott and Megan would highly recommend!”

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Posted 4 years ago

“Our broker, Randeep was fantastic. From start to finish he made each step very clear. He was proactive in finding us a suitable mortgage in double quick time. He was readily available and always friendly, concise and timely.”

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Posted 4 years ago

“No such thing as "Can't be done" with these guys. Loved the positive attitude throughout and most importantly got 2 mortgages sorted with these guys.”

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Posted 4 years ago

“I can’t praise Scott Baron and Cristian Lupu highly enough. They made the process of both a mortgage and remortgage smooth and painless. Very easy to contact- the lines of communication were always open- and they provided clear explanations as well as smoothing over the bumps created by other parties outside John Charcol. I wholeheartedly recommend them.”

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Posted 4 years ago

“John Charcol staff have made the process of finding two mortgages simple and easy. Thanks. S.”

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Posted 4 years ago

“The staff of John Charcol have been and continue to be brilliant, making the experience comfortable and easy. Jamie, Samm and Holly have all been eager to explain, advise and assist at every turn, making sure I understand completely the process at each stage. Couldn't have hoped for a better experience with my first purchase!”

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Posted 4 years ago

“I have just completed my first mortgage with Razz at John Charcol. Razz tried to find me a very good interest rate in this covid situation that was very difficult to get from lenders. I am sure he has spent more time than usual on my case. Razz followed the process through to completion and kept me updated all the way. I would recommend John Charcol anytime and specially Mr Mohammad Razzak (Razz).”

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Posted 4 years ago

John Charcol is rated 4.9 based on 2,656 reviews