John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.87

4.9 Rating 2,569 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,569 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gordon , April and Lily have been wonderful throughout my mortgage process. They worked tirelessly for me and helped me understand all of my options, also they are really friendly people, yet professional. Thanks to these guys. Highly recommended!”

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Posted 1 year ago

“Excellent Mortgage advisors. Paul Corcoran handled my case and he is excellent, professional and very knowledge. I cannot recommend him enough! He got me an excellent agreement. Thank you Paul.”

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Posted 1 year ago

“Dave has been excellent again in helping us to review and secure an option for our mortgage renewal. Always very helpful, quick to respond and professional. Thanks again!”

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Posted 1 year ago

“Shaahid and Slavka were very helpful and always prompt to respond to any queries”

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Posted 1 year ago

“John Charcol were recommended to us because of their efficiency by a friend who holds a large property portfolio. Shaun Boyle and Eniko Kormendi worked hard to ensure we got the best rates and appropriate product for the house and kept in touch throughout the process which was seamless. We’d definitely recommend John Charcol as a company and will use them again”

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Posted 1 year ago

“Randeep was an absolute star. Patient with our questions, unflappably diligent responding to our mortgage queries in a very prompt and efficient way, as well as putting us at ease throughout the process which was a great help and source of reassurance for us. We were also very pleased with Randeep’s ability and approach in securing the most cost effective fixed rate mortgage of 4.9% before the BoE base rate change to 5.25%. He is a rare asset and John Charcol and its clients are very lucky to have Randeep on their side. He should be rewarded without question.”

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Posted 1 year ago

“Gordon Burkert was a pleasure to deal with and pleasant and patient throughout what proved to be a difficult case”

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Posted 1 year ago

“Iain was thoroughly human and he got me and my life and situation! He connected and he did not give up. He is creative as well as experienced and knowledgable! A fine man and hard working!”

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Posted 1 year ago

“Working with Leigha and Reiss Brians at John Charcol is highly recommended. USed these guys for all my pruchases, and remortgages in the last few years and wouldnt look at anyone else”

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Posted 1 year ago

“Michael was nothing short of amazing from start to finish. Always on hand to answer any of our queries throughout the process of buying our first home. He was thorough and made sure to take time to explain everything to us in a way we felt comfortable. Brilliant service, couldn’t recommend more.”

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Posted 1 year ago

“David Pudney assisted me with my mortgage for the 2nd time lucky and i couldn't recommend him enough! His communication was always great, explained everything i needed to know, honestly would have been alot more stressful without him :) Thank you!”

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Posted 1 year ago

“Great advisor ,Gordon made the entire remortgage process hassle free, which saved my time .Very professional and friendly.Strongly recommend him .”

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Posted 1 year ago

“I am a first time buying who needed a bit of a tricky mortgage which I am sure I would not have gotten if it was not for the help of my broker Mohammed Razzak and his sales associate Leigha McShane. Mohammed Razzak was recommended to me and I am very happy to recommend in on. He was able to find the right mortgage for my situation and would work around my busy schedule to give me a call with updates. He definitely has a very personal touch to his service. Very friendly and approachable.”

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Posted 1 year ago

“My sincere gratitude to Dan Watkins. He has done an exceptional job assisting my wife and I through the UK mortgage process. This was a challenging mortgage, and I contacted about 10-15 brokers over the past few months to find the right fit. Dan outperformed all others by far. He was knowledgeable, timely, and communicative. While many other brokers we interacted with would explore only one or two avenues before giving up, Dan was relentless in his pursuit to find the right lender for us. Some even advised us to consider other properties, but Dan's determination and dedication shone through. Even when faced with challenges like desired loan-to-value ratios, neighboring commercial operations, and the unique combination of holiday let, medium-term let, and residential property use, Dan managed to secure a lender with favorable combination of terms. What truly stood out was Dan's commitment to our case even after we had identified a promising lender. He continued to explore additional options and made compelling arguments to lenders on our behalf, despite the likelihood of success being slim. This demonstrated his unwavering dedication and willingness to go the extra mile. Dan's ability to swiftly navigate our unique circumstances, along with his in-depth knowledge of suitable lenders, allowed him to provide prompt responses. I can confidently say that I never had to wait more than one business day for any deliverable or communication. While we were working to apply to the lender, Dan was always keen to discuss our exit strategy and how to position ourselves for the remortgage at the end of the term. He provided valuable insights and advice. I cannot thank Dan enough for everything he has done for us, and I eagerly anticipate our continued collaboration.”

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Posted 1 year ago

“Having used another Mortgage Adviser before, I can't tell you how relieved I was when I contacted John Charcol and spoke Karol Wolosiak and how easy he was to speak to and every concerns I had he put me and easy. He kept me up-to-date without chasing after him and all in all I can't tell you how brilliant he is and have no hesitation in recommending him to anyone, 100%. Thank you for everything”

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Posted 1 year ago

“Gordon Burkert and Rebekah Starks took time to understand what I was looking for and clearly outlined the various options. They delivered the 'friendly and professional advice' promised by John Charcol at every stage from the initial query through to completion, I'm pleased to recommend them.”

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Posted 1 year ago

“I am pleased with the service provided by John Charcol and their agent David Pudney who handled my case. My inquiries were answered timely and clearly. My mortgage application went well and I received the mortgage offer earlier than I expected. They actively follow up on my case from the mortgage application to completion.”

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Posted 1 year ago

“Iain, was very professional throughout my search for a mortgage product. Even when I moved the goalposts, he identified new products that met my needs. Highly recommended.”

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Posted 1 year ago

“Iain was a fantastic help the whole time, always easily accessible which is something i found extremely useful. He did the most importnt thing and found me a great product,I would not hesitate to recommend him to anyone to use.”

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Posted 1 year ago

“My mortgage request was quite a complicated one given the nature of my job and Randeep persisted with various options over quite a period of time to get me the best rate possible.”

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Posted 1 year ago

John Charcol is rated 4.9 based on 2,569 reviews