John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.87

4.9 Rating 2,569 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,569 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exemplary service. Found Samm Walker to be open, honest and understanding of what we needed. Explained the options clearly, and made the minefield of life protection easier to navigate.”

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Posted 1 year ago

“Very pleased with the service provided by Andrew Ireland. Have worked with him on a few occasions now and each time he has been very quick to respond to any queries, helpful in explaining my options and clear in giving advice. It has made all the difference to have someone as pro-active and with good knowledge of the mortgage market. Would definitely recommend.”

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Posted 1 year ago

“Worked with David Putney before and was very happy with his service and this time is no different. He's always patient for when we have questions and very knowledgeable, good communicator. Would not hesitate to recommend his service at all.”

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Posted 1 year ago

“David Pudney is excellent.”

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Posted 1 year ago

“I cannot recommend Kurt @John Charcol enough! I have received outstanding personal, professional, highly efficient support and service throughout my experience. Kurt has gone above and beyond to not only research the best mortgage options, but always responded quickly to queries, expediting the process, impeccably, always keeping me informed, answered all my questions, no matter how simple. He has been positive and enthusiastic, and made at least 1 part of the home buying process, stress free, and even a joy. I would highly recommend the service!!”

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Posted 1 year ago

“We have had a great experience with Jonh Charcol. Our mortgage advisor Sophia Tella is very knowledgeable, professional, efficient, and friendly. Buying a house can be very doubting particularly if you are on a budget. Sophia made the whole process stress-free, she was amazing at securing a good deal and what we need to purchase our home in a very short time frame and considering our personal circumstances, we couldn't believe it. She also helped us to find a good Solicitor, building insurance and life insurance which we were much appreciated and very happy with recommended solicitor and insurance. Throughout the process, from the first engagement to completion we felt we were given the best advice and support by Sophia Tella and Emma Moores. Always exchange emails with solicitors and letting agency, on our behalf and kept us informed at all stages of the process. Nothing was too much trouble for them We will be forever grateful for all your help and would use it in future without a doubt. Honestly, I can't recommend them and the company enough.”

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Posted 1 year ago

“Spoke to an advisor named Gemma. What an absolute credit to your company. So knowledgeable and clear. She was a breath of fresh air in these scary, turbulent times for homeowners. Honest and reliable service”

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Posted 1 year ago

“Delighted with the service and the work undertaken. Communication responses were extremely swift and I very much appreciated the depth of information provided during arranged calls. Professional and knowledgable mortgage expert Karol Wolosiak couldn’t have been more helpful. Highly recommend to anyone considering new mortgage or remortgage .”

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Posted 1 year ago

“Samm has been very useful and supportive throughout the process!”

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Posted 1 year ago

“Transparent, efficient and great customer service- genuinely nice people. Thanks a lot!”

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Posted 1 year ago

“Im really happy that I chose John Charcol to help me with my mortgage. They were on hand every step of the way. They were proficient, highly knowledgable, extremely friendly and polite. They offered a personalised tailor-made service and eradicated complications making it a stress-free experience. For that I am grateful and without a doubt I would recommend them to friends and family.”

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Posted 1 year ago

“Mohammed Razzak is my mortgage consultant and he has been very helpful. He always answers to my calls and can quickly find the right deal for us. Our mortgage application was approved in one day, that's how efficient he is.”

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Posted 1 year ago

“I'd like to give a big applause to Karol from John Charcol. Karol is fantastic when it comes to helping with mortgages. He is super dedicated, cares about customer and he is always very professional. It is very hard to impress me but Karol somehow managed to do it! Well done!!! Highly recommended!”

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Posted 1 year ago

“Customer service was first class and highly successful in obtaining a great deal for us. Navigating the financial markets can be very stressful but not with Dan as our professional, knowledgeable adviser. He found us the mortgage product that we needed and was affordable for us. There was no high pressure sales pitch and all our enquiries were responded to speedily and with courtesy.We have no hesitation in recommending this service.”

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Posted 1 year ago

“Randeep was very responsive and helped me greatly with the complexities of my mortgage application”

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Posted 1 year ago

“He is very helpful and responsible.”

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Posted 1 year ago

“Hayley provided great help from start to finish, managing to secure a mortgage under difficult circumstances.”

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Posted 1 year ago

“Great service from Bruce, who helped me through some complicated requirements and circumstances on three re-mortgages at the same time. Thank you!!”

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Posted 1 year ago

“couldn't have been easier, so easy to deal with, there when you need them and always happy to help out, i recommend them every time”

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Posted 1 year ago

“Samm Walker was very helpful in taking me through the life, income protection insurance covers, there was never a dull moment with her”

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Posted 1 year ago

John Charcol is rated 4.9 based on 2,569 reviews