John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,658 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,658 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from John Charcol. Hailey did an excellent job with all the communications and made the remortgaging a very easy process once again. Thank you.”

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Posted 5 years ago

“My recent experience with John Charcol has been absolutely incredible. Nicholas Morrey went an extra mile to assist me without any materialistic gain. He’s a great asset and ambassador for John Charcol - the original independent mortgage broker.”

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Posted 5 years ago

“Worked with Hailey Kow who arranged my first BTL mortgage. Was very professional throughout the whole process and easy to deal with. Will be using again.”

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Posted 5 years ago

“The efficient, proactive and excellent service provided by Peter Tsouroulla and Lisa O’Connell took the stress out of buying my new property. I cant recommend them highly enough.”

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Posted 5 years ago

“Seamless completion of our remortgage, many thanks to Adam Talmondt who handled our remortgage application very patiently and Cristian Lupu who always kept us updated on the whole process from application until completion. Would definitely recommend to others and be back in the future.”

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Posted 5 years ago

“Excellent service yet again from John Charcol, the third time I have used them to find me the right mortgage. Paula and Fiona both dealt efficiently and professionally with identifying my requirements and seeking out the right product, then progress chasing through to completion. They were supportive and always approachable throughout and I am extremely happy with the outcome.”

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Posted 5 years ago

“Very good at what they do. Made my life easy !”

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Posted 5 years ago

“Received excellent service throughout the process of my re-mortgage. I received regular updates from Amanda and Randeep sourced a suitable product for my needs. Highly recommend their services.”

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Posted 5 years ago

“Consistently excellent, this is the third time I've used John Charcol and I definitely recommend them.”

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Posted 5 years ago

“I was, once again, delighted with the service from Jyotin Bonomallyram and the team at John Charcol. They secured a good deal on our remortgage and handled the admin very efficiently. I'd happily recommend them!”

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Posted 5 years ago

“Good communication. Efficient service.”

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Posted 5 years ago

“John Charcol helped me secure my mortgage for my first home two years' ago, and made the process very simple and clear for me. They've recently helped me renew my mortgage contract, ensuring I find the best rate for my circumstances. Would definitely recommend.”

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Posted 5 years ago

“Fantastic service from start to finish. I have used Charcol previously and will again if I need to. Thanks for a smooth transaction!”

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Posted 5 years ago

“Brilliant service from start to finish on remortgaging our property. Would highly recommend Jessica and her team.”

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Posted 5 years ago

“There is no one else I would ever work with apart from John Charcoal. Tom and Emily are fantastic! True experts!”

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Posted 5 years ago

“Charlotte and Molly were excellent in listening to what our needs were and secured a good deal for us with no complication. We are totally satisfied with their professional service and communication and we would highly recommend using John Charcol. Delighted.”

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Posted 5 years ago

“Excellent service and advise, recommend to all my clients and to others.”

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Posted 5 years ago

“Jo and Iain were really helpful with our remortgage. They provided great advice and were very knowledgeable. We would not hesitate to use John Charcoal again, and would recommend to others.”

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Posted 5 years ago

“Harry was great, worked hard to secure a great remortgage for us. Good advice and very knowledgeable”

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Posted 5 years ago

“Great communication from start to finish. I knew it would be difficult to secure a company director mortgage from the start but i am in my new house thanks to the hard work of the team many thanks again”

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Posted 5 years ago

John Charcol is rated 4.9 based on 2,658 reviews