John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,743 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,743 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the pleasure of working with Reiss Brians at John Charcol for mortgage advice on three buy-to-let properties, and I cannot recommend him highly enough. From start to finish, Reiss made the entire process incredibly smooth and stress-free. His expertise, dedication, and ability to simplify complex mortgage matters were invaluable. Reiss was always available on the phone, ensuring that any queries were promptly addressed, no matter how big or small. What truly set him apart was his willingness to go above and beyond—not only did he secure the best mortgage deals, but he also assisted with some property purchase negotiations, which was a huge help. A special mention also goes to Bilal and Hannah, who were equally brilliant and provided excellent support throughout the process. Their professionalism and efficiency made the experience seamless. If you’re looking for a mortgage advisor who is knowledgeable, approachable, and genuinely committed to securing the best outcome for you, Reiss Brians and his team at John Charcol are the ones to call! I will certainly be returning for future mortgage needs.”

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Posted 2 weeks ago

“I had an outstanding experience with the John Charcol Mortgage team, and I am incredibly grateful for their expertise and efficiency in navigating a complex mortgage process. Reiss Brians, in particular, deserves special recognition for his exceptional dedication and swift actions. Reiss not only simplified the entire mortgage application process but also took the time to understand and encourage my ambitious and sometimes unconventional aspirations :-) Alongside Reiss, Bilal and Hannah demonstrated remarkable professionalism and commitment, ensuring that the process was completed in record time. Their coordinated efforts made what could have been an overwhelming journey feel smooth and manageable. The John Charcol team is truly a powerhouse of talent, and their customer-focused approach sets them apart in every way. I wholeheartedly recommend them to anyone seeking reliable and top-notch mortgage services. Thank you, Reiss and Team John Charcol, for your unwavering support and for helping me make my dreams a reality!”

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Posted 2 weeks ago

“Quick, efficient and professional. Highly recommend them.”

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Posted 2 weeks ago

“Thomas is friendly and has provided a great customer service and advice.”

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Posted 2 weeks ago

“Molly was a life-saver at every turn, helping meet every need I had with regards to a complex multi-property mortgage. I couldn't recommend her more highly.”

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Posted 2 weeks ago

“Molly was amazing! She was so helpful and patient with me. There was a lot I didn't understand when It came to mortgages but sje spend extra time explaining everything to me to help me understand. She was always there immediately responding to my emails and calls. She was so quick and got things done on the spot. She was so kind and gave up so much of her time helping me with other things I struggled with. Highly reccomend Molly!”

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Posted 2 weeks ago

“I want to express my sincere gratitude to Jenna for her incredible support in helping me find the right deal. As a first-time buyer, I had no idea where to start, but Jenna made the entire process so easy and stress-free. Her efficiency and guidance were invaluable. Thank you, Jenna, and a big thank you to John Charcol for helping me secure my first property.”

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Posted 2 weeks ago

“The assistance I received was excellent. Holly was incredibly helpful and was easy to contact. She made the whole process as easy as possible and did a really great job.”

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Posted 2 weeks ago

“Raz was really helpful and efficient. He responded to us quickly and make the process easy for us. Highly recommend.”

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Posted 2 weeks ago

“I want to express my sincere gratitude for your exceptional support and guidance throughout my mortgage journey, Dipak. Your willingness to go the extra mile in finding suitable mortgage rates was truly remarkable, and I felt informed and empowered at every step. Your clear explanations and patient approach made navigating the complexities of the mortgage process so much easier. I especially appreciated your assistance in finding a suitable insurer, which gave me further peace of mind. Thanks to your expertise and dedication, Dipak. I will certainly recommend your services to anyone in need of a knowledgeable and trustworthy mortgage advisor.”

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Posted 2 weeks ago

“Great service, fast responses, gave me all the information I needed. Perfect!”

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Posted 2 weeks ago

“I would just like to say the standard of service I received from Shak was absolutely outstanding. She went through everything and made it so easy so I understood what my options were. I can honestly say I am extremely happy with Shak and would recommend anyone to go to John Charcol.”

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Posted 3 weeks ago

“Jenna provided an absolutely outstanding mortgage brokering service. She regularly checked in even though our purchase was delayed a few times, patiently talked through the various products and always responded very promptly. Would highly recommend.”

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Posted 3 weeks ago

“Fantastic service from Leigha. Very quick to respond to questions and provide updates throughout the mortgage process. Thank you for your help!”

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Posted 3 weeks ago

“We couldn’t be happier of the service we received from Louise in arranging our mortgage. Louise was very professional and responded to our queries in a timely manner. She found us a competitive product and took the time to make sure that we were getting the best rate throughout the buying process. We are very pleased with the outcome m.”

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Posted 3 weeks ago

“Very polite, friendly and professional.”

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Posted 3 weeks ago

“Shak was an absolute pleasure to work with from start to finish. She made what I was expecting to be a very stressful experience feel exciting – and this is coming from a super anxious first-time buyer! I’ll be returning to Shak for my remortgage when the time comes and have already recommended her to friends and family. I honestly can’t recommend her highly enough.”

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Posted 3 weeks ago

“I can’t thank Jenna enough for her incredible support in securing my mortgage! From start to finish, she made the entire process seamless and stress-free. She was always available to answer my questions, explained everything in a way that was easy to understand, and went above and beyond to find the best deal for me. Her professionalism, patience, and dedication truly stood out, and I couldn’t have asked for a better mortgage advisor. If you’re looking for someone who genuinely cares and will work tirelessly to get you the best outcome, Jenna is the one! Highly recommend!””

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Posted 3 weeks ago

“Richard Fowler, has been amazing helping me get my mortgage this is the 2nd time he has helped me with a mortgage and he is always there to answer questions, he is so easy to talk to and I would and do highly recommend him to people I know. Thank you again Richard for helping me get my mortgage you have made this stress free for me and been so helpful. Thank you again.”

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Posted 3 weeks ago

“Paul has been very helpful right from the start. He is extremely knowledgeable and patient with us as first time buyers. We would recommend him to anyone 😊”

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Posted 3 weeks ago

John Charcol is rated 4.9 based on 2,743 reviews