John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,659 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,659 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, Sarita ,got me mortgage when circumstances out of our control made this impossible. sarita went way beyond the call of duty and got the transaction through, I would definitely use again, very very helpful specially for first time buyer ....”

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Posted 6 years ago

“Remortgage organised quickly and efficiently”

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Posted 6 years ago

“What can I say to anyone dealing with Jordan & Riza at JC? They were absolutely fantastic and worked tirelessly to make my complicated purchase of my neighbouring property achievable when every option I tried failed. Do not hesitate to use JC as they will not let you down and worth every penny of their broker fee!👍👍👍👍. Great work Girls.”

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Posted 6 years ago

“a very smooth transaction, also very quick will recommend”

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Posted 6 years ago

“The service from the word go was excellent. Penny took me through various different scenarios, and she was always available to talk. Very patient! The service from Southampton with Sarah Grace was also extremely good and efficient. Remortgaging / buying is a very stressful thing to do and it really helps when you have a proactive broker that communicates well! Well done. Highly professional.”

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Posted 6 years ago

“Efficient, accessible, professional”

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Posted 6 years ago

“Sympathetic, knowledgeable and helpful advisor”

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Posted 6 years ago

“I must say that I have had a very good experience and a smooth transaction. I had been advised from a previous customer that John Charcol would suit my needs and they did certainly meet them with ease.”

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Posted 6 years ago

“Stephen helped us navigate and secure a mortgage on returning to the UK after several years abroad.”

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Posted 6 years ago

“John Charcol arranged my mortgage in a very short space of time, Hemel Shah was extremely fast and efficient.”

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Posted 6 years ago

“Excellent service and great people, I live in Florida and managed to buy a new house from the other side of the world without any issues.”

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Posted 6 years ago

“Consultants were efficient and positive, responding quickly and efficiently to queries”

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Posted 6 years ago

“Kat, Riza and the team at John Charcoal were fantastic, they talked me through every aspect of the remortgage process and the entire process was very quick. The team were always friendly and made sure to keep me up to date with all progress. I felt fully informed throughout. I wouldn't hesitate to recommend them (and in fact I already have!) Thanks guys”

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Posted 6 years ago

“Absolutely fantastic. Sarita was a pleasure to deal with – patient, efficient and she managed to get us deals that were way beyond those offered by other brokers. Competitive fees – would definitely recommend and will use them against when our 5 year deals expire.”

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Posted 6 years ago

“They went to the market and got me a product that matched my requirements. Great communications and a fast professional result. Much better than dealing with the high street names. Going to a broker helped me as my circumstances were not standard.”

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Posted 6 years ago

“David cornford and Mias service and support was fantastic. Everything explained in layman's terms and followed up promptly. Great care was taken to ensure the products offered perfectly matched my requirements. Thank you.”

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Posted 6 years ago

“As always, Steven Prior from John Charcoal gave us impartial advise, helped us pull everything together and arranged the financing we were looking for.”

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Posted 6 years ago

“prompt response to our requests resulting in a product which we are very happy with. Well done the whole team”

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Posted 6 years ago

“Initially I thought I would not be able to remortgage because I didn’t have 2 years accounts. But Sarah’s help and advice changed that. Very grateful.”

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Posted 6 years ago

“The advise and knowledge of the market was excellent. Steve Brown was very friendly, professional and his work ethic exceptional throughout the process. He was always available and responded to any query very quickly. As self employed, first time buyers he had no easy task but was able to find us a mortgage quickly and at a great rate. As we were working to a tight deadline he really pushed to meet the dates required. Thank you Steve I now have a fabulous new home. I would high recommend John Charcoal and will be back in 5 years for more advise.”

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Posted 6 years ago

John Charcol is rated 4.9 based on 2,659 reviews