John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,656 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,656 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Thank you to Razz for all the advice, swift responses and ensuring the process was smooth running. Highly recommend!”

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Posted 5 years ago

“Fantastic service .Thank you to Tiara and the team for sorting out our complex financing.”

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Posted 5 years ago

“Charlotte and Stephanie at John Charcol were fantastic the whole way through the mortgage process. I would not hesitate to recommend and/or use again in future.”

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Posted 5 years ago

“Steve did a great job as always. Sound advice and kept on the case until it was finalised. A1”

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Posted 5 years ago

“Our advisor, Steven Prior, was very efficient and kept us update throughout the remortgage process.”

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Posted 5 years ago

“We have used John Charcol several times now, for new properties and mortgage renewals and are constantly so impressed with the service we receive. Fiona Allen is an absolute SUPERSTAR. So incredibly organised and always one step ahead of everyone else, which was a welcomed breath of fresh air. Fiona was such a brilliant support.. We unfortunately had two previous houses fall through but she was always there with positivity, optimism and reassurance, a real personal touch. We wouldn't have completed as quickly without her. We have used a few brokers over the years, and Jyotin stands out as incredibly professional and always responds in a timely manner. John Charcol also can assist you with life protection and even a complementary service where you're able to switch all service providers to your new address. Would highly recommend using their services and if you're able to request Fiona Allen as your client relationship manager, do so!”

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Posted 5 years ago

“Thoroughly professional at all times, with a style of communication that is absolutely clear and courteous. Penny and Toni, and their colleagues, were excellent throughout, Many thanks for your help.”

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Posted 5 years ago

“With the most amazing help from Thomas Bull and Hayley Sydes I was able to secure funding for my project. They went above and beyond their job and I will recommend them to everyone. I will certainly be contacting them for the next project.”

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Posted 5 years ago

“Brillian service and excellent advice. A big thank you to Jack, Stephanie and Hayley who were really supportive throughout the process. I would recommend John Charcol without any hesitation!”

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Posted 5 years ago

“Very professional, approachable, efficient and easy to work with, excellent broker, I could not ask for more, I would recommend them to any body else who require a mortgage !”

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Posted 5 years ago

“As Late Life Mortgagees, we would never have got through the money laundering hoops if it had not been for the support of Sarah and Holly. They supported us every step of the way throughout the seven months that it took from initial enquiry to building completion and enabled us to secure our dream retirement home.”

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Posted 5 years ago

“Excellent customer service and great advice from Mandeep and Cristian - thank you very much! Also backed up by a very efficient legal service. Based on my experience I would definitely recommend Charcols to friends and family.”

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Posted 5 years ago

“Great service provided by Randeep and Toni who both made the whole process run as smoothly as possible. Would highly recommend.”

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Posted 5 years ago

“They have good service, I totally refer a friend. Good customer service.”

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Posted 5 years ago

“Very professional work and quick”

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Posted 5 years ago

“Fantastic service from start to end. John Charcol managed to secure us an excellent mortgage and provided excellent customer care throughout the entire process. Highly recommend them!”

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Posted 5 years ago

“Getting a mortgage these days is a complicated process but Charlotte's assistance throughout helped enormously. I would be happy to recommend John Charcol in the future.”

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Posted 5 years ago

“Excellent advice and swift service. Would highly recommend.”

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Posted 5 years ago

“Thanks to Mark and Catriona for all your assistance”

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Posted 5 years ago

“Extremely happy with the prompt and professional service provided by Randeep and Katie. Highly recommended!!! Thank you guys!!!!”

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Posted 5 years ago

John Charcol is rated 4.9 based on 2,656 reviews