John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,566 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,566 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 1 month ago

“Stephen Brown could not have been a more attentive, readily available, invested broker, who made our stressful 9 month flat purchase as smooth as possible. One of us nearing the end of a fixed term contract, and the other having just started a new role, we were a bit awkward on paper, but Stephen found the perfect lender for us and got our mortgage over the line just in time. He spent countless hours over the months checking in, explaining things to us as first time buyers, and helping us fill in forms etc. Just before we completed, he was able to secure a better rate and update the contract which was great. We would honestly recommend Stephen to everyone and anyone! Thank you so much Stephen, we could not have done it without you!”

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Posted 1 month ago

“Paul was very knowledgeable and professional in providing everything I needed with the best rates for my re mortgage for my new home. Would 100% recommend. Very friendly, understanding and willing to do all the hard work so I can move with ease. Will always use for all future re mortgages.”

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Posted 2 months ago

“Paul Corcoran I highly recommend Paul's services. I was pleasantly surprised how quickly my mortgage was sorted, including the best mortgage rate available. I love the fact that I don't need to go to his office for a face-to-face meeting with him and everything can be sorted over a call, as my work schedule is very volatile. He is very competent in what he does, both mortgage and insurance. Always goes the extra mile to get your best possible deal. My contacts in need of a mortgage advisor will be directed straight to Paul.”

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Posted 2 months ago

“Louise was amazing from start to finish!”

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Posted 2 months ago

“We recently had a protection review with Samm and the service we have received is outstanding. Samm makes a complicated issue simple and clear whilst really listening to and understanding our needs. We would not go anywhere else and fully recommend the service. Thank you again.”

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Posted 2 months ago

“Randeep was really helpful throughout the process! Really appreciate everything he did.”

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Posted 2 months ago

“Great service - held hand the whole way through the process. Would definitely use again”

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Posted 2 months ago

“As always - a fantastic service was provided by John Charcol.”

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Posted 2 months ago

“Dear John Charcol I would like tell you. Thank you so much Karolina job. She was very kind, patiente and helpfuly. I had a stress my remortage but she was help me. She could answere for me all question and she callmed me. We sort it few hrs. Im so happy my rate. Kind regards Karolin”

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Posted 2 months ago

“Got life insurance quotes and different options until found the right one with the help of Thomas Bridle. Really helpful throughout the whole process!”

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Posted 2 months ago

“A huge thank you to the Jon Charcol team for providing such an excellent service. They helped me buy my first house and have been unbelievably helpful, and responsive, throughout the entire process. A particular thank you to Louise, Samm & Chantelle who have all been incredible!”

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Posted 2 months ago

“Thank you so much Hazvi, l can’t give you a high enough compliment. Your commitment and dedication made this application possible for us. I would recommend you again and again”

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Posted 2 months ago

“We had the most amazing and hassle free experience with Hazvi. Our mortgage application and offer came within 2 weeks. We are the happiest new buyers.”

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Posted 2 months ago

“Michael Williams has once again provided a great service. What should have been a simple remortgage became more complex as a previous legal firm failed to register my title. Michael got involved with various legal firms to try to push this through sooner. When timescales weren't working out Micheal went through all my other options so we were able to arrive at a solution.”

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Posted 2 months ago

“Amazing as always. Great advice. Trustworthy and supportive”

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Posted 2 months ago

“Stephen was excellent through the whole remortgaging process. Very knowledgable and made the process very easy for us. Will definitely be using Stephen again.”

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Posted 2 months ago

“Excellent customer service. Highly recommended.”

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Posted 2 months ago

“Robert and Ryan were extremely competent as always. Their ability to be responsive, explain things clearly and offer the right advice has always been appreciated.”

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Posted 2 months ago

“I had the pleasure of having Kristy as my mortgage advisor, and I couldn't be happier with the experience. She was incredibly considerate and patient throughout the entire process, always taking the time to explain things clearly. Kristy was also very responsive, quickly replying to all of my questions and emails. I highly recommend her to anyone looking for a knowledgeable and attentive mortgage advisor.”

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Posted 2 months ago

John Charcol is rated 4.9 based on 2,566 reviews