John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,567 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,567 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from the start, first started with Kurt who sadly left the company then taken over by Leigha who carried on the great service. This is a great demonstation of good culture and diligence at John Charcol.”

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Posted 8 months ago

“Charcol service very good. Would like to thank Andrew Ireland for his professional help in this process. He answered emails quickly, called when needed and dealt with any issues fast & efficiently. Much appreciated!”

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Posted 8 months ago

“Once again Excellent advice and service”

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Posted 8 months ago

“Great value, great service, made the process so easy and understandable definitely recommend using them I had no issues at all and all the help I could ask for great company and team”

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Posted 8 months ago

“EXCELLENT AND KIND. GORDON WAS SO HELPFUL THANK YOU.”

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Posted 9 months ago

“Brilliant..from the start to finish..and after😉.everyone was very helpful and friendly.”

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Posted 9 months ago

“Karol provided impartial and fantastically helpful advice despite not being able to sell me a product and therefore charge for his services.”

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Posted 9 months ago

“Samm made everything so easy and seamless for us, she talked us through everything and kept in contact with us to help us make our decision. Thank you for everything Samm!”

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Posted 9 months ago

“Maz helped me organise my mortgage and I couldn't be happier. From start finish, Maz made a complicated process simple and straight forward. All queries were dealt with in-depth and promptly. He was an absolute pleasure to work with. I will undoubtably go back to Maz for my next mortgage. I highly recommend him as he listens to your requirements and comes back with really good options. Thank you so much Maz!”

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Posted 9 months ago

“I really appreciate the fantastic service from Shaahid and Louise. Pleasure working with them and look forward to working with them again.”

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Posted 9 months ago

“My mortgage application was not straight forward - a residential UK mortgage from overseas limits options, but JC helped me find and secure a fantastic product. Gordon Burkert and Hollie Yeates were outstanding - professional, proactive and knowledgeable. I recommend Gordon and Hollie (through JC) to anyone.”

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Posted 9 months ago

“Fantastic service from start to finish! Louise is a credit to the company and went above and beyond to ensure we found the best deal to suit our slightly complicated borrowing needs.”

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Posted 9 months ago

“Sergio always manages to get us a good mortgage deal.”

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Posted 9 months ago

“Andrew Ireland was absolutely brilliant, against the odds he sourced a mortgage for us. He supported and advised us through the whole process, from Decision in Principle, through mortgage application all the way to the completion. Thank you Andrew, you are a star. Drew & Pauline Harvey”

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Posted 9 months ago

“Randeep was brilliant, in fact he saved us from losing out on a property and went above and beyond with his contacts in the industry to make sure it was secured for us. We can’t thank him enough! There’s a reason why you pay for a broker and Randeep is exactly it. Top quality, constant communication (even out of hours), won’t stop until customer is happy and all round nice guy. Thanks Randeep!”

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Posted 9 months ago

“I engaged with Karol Wolosiak at Jon Charcol to find me a mortgage and he was an absolute pleasure to deal with, highly knowledgeable and patient. I would 100% use Karol at Jon Charcol if I need a niche mortgage in the future.”

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Posted 9 months ago

“Jade from John Charcoal provided exceptional service, going above and beyond to meet our needs. She was always prompt and responsive, making sure that nothing was too much trouble. We are grateful for Jade's outstanding assistance and commend her for her brilliant service.”

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Posted 9 months ago

“We live in Lanzarote and own properties in the UK. It is especially difficult to find brokers who are willing / can help with our particular situation. We were absolutely delighted with the professionalism, help, assistance and products offered to us by Shaahid Quinn. We most certainly picked a fabulous company and person to work with and will continue to do so for many years to come, I am sure. We will also recommend this company to our friends over here in a similar situation. Thank you to particularly to Shaa and to everyone at John Charcol. Nicky and Hugh”

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Posted 9 months ago

“Can’t fault the service provided by Samm. Kept informed of progress, any issues dealt with quickly, and has ensure so got the right product for what I need.”

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Posted 9 months ago

“Stephen is amazing - I’ve used him for 10 years now and wouldn’t go elsewhere. Thanks Stephen!”

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Posted 9 months ago

John Charcol is rated 4.9 based on 2,567 reviews