John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,639 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,639 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Athavan from John Charcoal went above and beyond to help me through a very difficult mortgage journey due to our circumstances. He gave us the correct information, liaised with mortgage providers throughout the journey and kept us informed every step of the way. I would recommend him wholeheartedly.”

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Posted 7 months ago

“To put it concisely, we got everything we wanted, and with great service. Randeep managed my expectations appropriately, under-promised and over-delivered, was available at any time of day for any dumb or random question, with the end result being that I got the mortgage and house I wanted, with most of the stress associated with buying outsourced to him.”

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Posted 7 months ago

“James was very helpful and discussed all of our needs and our budget. He found us a policy that met all of our requirements and had a few extra benefits included. Everything was explained really well in a nice relaxed and friendly way.”

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Posted 7 months ago

“Oliver guided and helped my partner and I to purchase our first property. We could not be happier with his service. We had a few poor experiences with other mortgage advisors before coming across Oliver. Oliver was incredibly swift to respond to any queries that we had, and kept us fully up to date throughout the process. He was also quick to arrange a mortgage offer extension, due to delays with certain aspects of the contract. Overall, Oliver was with us every step of the way and never let us down. I would totally recommend his services to anyone looking to purchase a property.”

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Posted 7 months ago

“Thanks to Shaahid and his team, they made a potentially diffilcult transaction relatively simple which went through in super quick time. Would definitely recommend.”

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Posted 7 months ago

“James kept us at ease throughout the phone calls regarding our life insurance and got us a brilliant deal with a brilliant price. Overall very happy.”

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Posted 7 months ago

“Stephen is amazing - can’t recommend him enough. Used him now for the last 10 years. Very efficient & super lovely.”

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Posted 7 months ago

“Mark Francis, was helpful and accommodating. He was throuogh and took the time to understand the facts and find a life insurance accordingly. Would recommend to friends and family.”

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Posted 7 months ago

“Our broker, Stephen Brown, was very good. Very attentive and assiduous. Never gave up. Well done Stephen!”

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Posted 7 months ago

“Very happy with the service would definitely recommend John charcoal”

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Posted 7 months ago

“Dan is really good at his work, very knowledgeable and helped me find the product suit me best. He answered my questions in detail and make things crystal clear. I would highly recommend Dan for anyone who need remortgage service.”

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Posted 7 months ago

“Leigha was very helpful and always very quick to respond to any queries that I had.”

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Posted 7 months ago

“Iain and the John Charcol were brilliant from start to finish. A very professional service from start to finish and one I would highly recommend.”

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Posted 7 months ago

“Great service helping me with a mortgage renewal. Dave Pudney was always so helpful answering my many questions and moving quickly to ensure we secured a good rate. Would definitely work with them again and can't recommend highly enough.”

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Posted 7 months ago

“Mark Francis was great! Can’t fault his service at all. Very patient, explains everything thoroughly and really does put you at ease. Would highly recommend”

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Posted 7 months ago

“Leigha is a credit to John Charcol. We were very anxious that we would find a good deal due to my husbands bankruptcy 7 years before, but Leigha got to work on finding us a great deal and made the whole process straightforward and stress free. Thank you for all your help. Highly recommend”

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Posted 7 months ago

“Brilliant service and I would highly recommend Samm Walker who was fantastic throughout!”

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Posted 7 months ago

“James Clark was very helpful and patient in taking the time to find products to match our requirements and explain how these work. He was very professional throughout and I would recommend his services.”

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Posted 7 months ago

“Actually listened to my needs/concerns and then researched my cover/ protection before suggesting alternatives, which in the end have saved me money.”

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Posted 8 months ago

“Michael Williams was extremely professional, courteous and knowledgeable. I couldn’t have bought my dream house without him. Thanks again.”

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Posted 8 months ago

John Charcol is rated 4.9 based on 2,639 reviews