John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,667 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,667 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A pleasure dealing with all of the team, kept informed at all times. would recommend their services.”

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(Southampton) - Posted 8 years ago

“Very helpful, supportive and friendly”

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(Southampton) - Posted 8 years ago

“Good service and very good recommendation/product.”

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(Southampton) - Posted 8 years ago

“I am very happy with Steve Brown's service at John Charcol. He did everything by the book and went further than he needed to in advising me throughout my remortgaging process. A very good adviser indeed and I will use him again for future mortgages. Thank you once again Steve.”

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(London) - Posted 8 years ago

“Steven Prior was outstanding in ensuring that my remortgage completed. He was very diligent, efficient and always able to provide sound guidance. Steve is always available and has been highly professional in his handling of my requirements. It's been a pleasure dealing with him.”

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(London) - Posted 8 years ago

“Really fantastic service from John Charcoal. The advisors I dealt with were freinds, supportive and knowledgeable. They got me an excellent rate and helped me feel secure throughout the whole process. Thanks!”

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(Southampton) - Posted 8 years ago

“Outstanding service and excellent attention to detail and attentiveness to the customer.”

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(Southampton) - Posted 8 years ago

“Friendly, professional help and advice.”

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(Southampton) - Posted 8 years ago

“John Charcol made our dreams come true in assisting us with the purchase of our new home. Stephen Brown, our advisor provided us with an exceptional service from end to end and the updates we received were continual without a single chaser from us. I would highly recommend John Charcol to all my friends and have done so for two of my friends already! Thank you so much.”

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(London) - Posted 8 years ago

“Keeping me informed all the time. Very helpful and polite staff. It makes a nice change theses days dealing with a company who knows their job.”

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(Southampton) - Posted 8 years ago

“the mortgage was complete quite quickly with Alex and Helen keeping me informed of where it is up to every stage of the process.”

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(Southampton) - Posted 8 years ago

“We used John Charcol via recommendation. We found them very informative, helpful and professional at all times. Would recommend their service to friends and family”

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(Southampton) - Posted 8 years ago

“Once again completely satisfied with the service and the constant updates of progress ...... Steve is very helpful right through the process !!”

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(Southampton) - Posted 8 years ago

“Dave Cornford provided me with a very professional advice throughout the process and found the right mortgage that suited my needs. Very happy with him and also with Chantelle who was very responsive and efficient chasing the lawyers and assisting me till completion. Glad to have met them.”

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(Southampton) - Posted 8 years ago

“Stephen Brown was great and would highly recommend him - thanks for all your support!”

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(London) - Posted 8 years ago

“Stephen Brown was extremely professional and dedicated in finding us a good mortgage. Initially we were dealing with another John Charcol employee but he left and our case was allocated to Stephen. Thankfully this was an absolute blessing as Stephen immediately picked up our case and was very proactive. I completely recommend him as an outstanding mortgage broker.”

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(London) - Posted 8 years ago

“Stephen Brown was instrumental in finding us a deal despite our unusual circumstances. He didn't give up and we are very pleased with the standard of service we received.”

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(London) - Posted 8 years ago

“Stephen brown dealt with everything. Efficient and friendly. Products that we couldn't get directly. I would recommend.”

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(London) - Posted 8 years ago

“Excellent, efficient and very friendly service. Kiran's determination is definitely what helped us achieve our goals! Great service. Thank you.”

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(Southampton) - Posted 8 years ago

“John Charcol was very helpful, they did help a lot and it all went very smooth. Recommend any time.”

Helpful Report

Posted 8 years ago

John Charcol is rated 4.9 based on 2,667 reviews