John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,638 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,638 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great service. I was in communication with Shaun Boyle for over a year but he didn’t stop communication when my first purchase fell threw. He picked up where we left off soon as I found anktehr property and was great throughout. During the purchase Alexa and Fiona were amazing and answered questions and helped in every way possible. Thank you for the great service and I’d definitely recommend and use again in future. Thanks again.”

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Posted 5 months ago

“Really great service both for mortgage broker and life insurance advisor. Easy to contact and proactive in dealing with issues. Would highly recommend. Particular shout out to Dan for personal protection advice.”

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Posted 5 months ago

“David Donaghy has been super-helpful throughout the time of the application process through to the set-up of my policies. I would definitely recommend him.”

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Posted 5 months ago

“Daniel was so knowledgeable and supportive, also he makesure we get a quote which is within our budget. Thanks a lot and keep it up, I can’t recommend you enough.”

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Posted 5 months ago

“I'm extremely satisfied with the help my advisor provided, which was always clear, prompt, and insightful. Completely happy with the service.”

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Posted 5 months ago

“David provided great advice and support whilst choosing life insurance cover. He was professional and friendly. Would definitely recommend John Charcoal's services.”

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Posted 5 months ago

“I was very happy to be advised by Mr Stephen Hawley. He was extremely professional, personable and reliable throughout the process and was a pleasure to speak with.”

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Posted 5 months ago

“Gemma and Emma have helped resolve a really complicated remortgage case. They supported me every step of the way and worked hard to find solutions to every issue. This wouldn't have happened without them.”

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Posted 5 months ago

“Nicholas Winter and the whole John Charcol team were amazing with helping us through a difficult house purchase where we needed to amend the mortgage a few times. They were very proactive and their excellent relationships with banks helped us to get the best deal on the market. I will difinitely use them again!”

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Posted 5 months ago

“Stephen Brown @ John Charcol has been my go-to broker for over 10 years. Of course he is knowledgeable and thorough, but on top of that he really gets to know his clients to understand their lifestyle and long term financial plans so that he can thoughtfully recommend options for the short, medium and long term. I’ve recommended him to friends and family on several occasions and they have all rated him just as highly.”

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Posted 5 months ago

“I was a first-time property buyer AND a first-time borrower AND an immigrant so it was potentially very confusing and stressful. But Shaahid Quinn was fantastic. He was very friendly and reassuring and explained everything to me very well.”

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Posted 5 months ago

“David was incredibly helpful throughout an extremely long and stressful moving experience. He consistently kept in touch, explained any queries raised in simple turns and kept us with the best rates throughout, ensuring we got the lowest rate when completing. Would absolutely recommend him to family and friends for mortgages.”

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Posted 5 months ago

“I am very happy with this organisation as they will provide effective way of their advice after considering your current circumstances. I am very much happy about their communication, on time call and advice . They are finding best deals from market. I have completed 3 applications ( Morgage, Re- Morgage, and Life cover) I would like recognised Mr.Kirtan ( Best person for Mortgages) Ms.Jenny ( Best person for communication) and Mr. Mohit ( Best person for Insurance cover)”

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Posted 5 months ago

“I would like to say Michael has been brilliant! We received an exceptional service and would like to work in future too.”

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Posted 5 months ago

“Ezra, Chantelle and all the team have been fantastic throughout my house buying process. Can't recommend them enough. Also had some fab help regarding protection from David. Thank you all for your expert advice.”

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Posted 5 months ago

“Mohit and Randeep were really helpful with everything! Amazing service :)”

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Posted 5 months ago

“Where do I start, both Andrew and David have helped me out amazingly and are lovely guys, never thought I would ever get a mortgage being a single mum of 3 boys. I wasn't expecting much but Andrew made it happen took the time and effort for such little cost, and got me that mortgage. I can’t thank him enough, David helped me get life insurance for the mortgage again being first time buyer had no clue what I needed to get! Got me a really good deal n my kids n house are covered! Again thank you for your time n effort! Both great guys and would recommend them both to anyone who is first time buyer or buying again. Amazing service they both provide! Thank you”

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Posted 5 months ago

“Paul Corcoran has been an incredible help on my purchase journey. I have worked with other advisors before but none have come close to match his expertise & knowledge of the industry. He has had my best interest as his top priority and I will recommend him to anyone in need of such services!”

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Posted 5 months ago

“Excellent service couldn’t recommend enough! A special thanks to Chris A and Samm W for all their help! Couldn’t have asked for better people to deal with it!”

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Posted 5 months ago

“Thomas Bridle has been great throughout the process of exploring and implementing various insurance policies. More than happy to work around my busy schedule and always helpful and friendly. Would recommend without a second thought.”

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Posted 5 months ago

John Charcol is rated 4.9 based on 2,638 reviews