John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,567 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,567 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paul Corcoran was my mortgage broker for my first time home buyer process and I couldn’t sing his praises and services anymore. He throughly went through all mortgage deals to work out what would work best for me and my budget! He also helped me with my life insurance! Kept me up to date and liaised with my solicitor and the estate agent! Paul is soo knowledgeable, patient and I am soo grateful that I was able to have him supporting me during this process! If I was buying again or selling I would 10000% be contacting Paul! Paul put me at soo much ease during the process! I would recommend John Charcol for their expertise and experience! Thank you soo much Paul!”

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Posted 6 months ago

“Ryan was so easy to talk to and very helpful. He understood my needs and appropriate life insurance is now in place. I can thoroughly recommend this service and the whole way Ryan helped me navigate options and find one that works for me.”

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Posted 6 months ago

“Have been dealing with Hailey Kow in the London office for a number of years. Provided great advice when we needed to release some equity to buy a 'project house'. Kept our head above water throughout COVID. Excellent advice and great value for money service.”

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Posted 6 months ago

“Such friendly service and on point..would recommend this company all day long.”

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Posted 6 months ago

“We have just completed our remortgage with Louise Brown. She was very informative and very knowledgeable. The process was very straight forward and Louise handled everything for us, making the process very smooth and stress free. Would highly recommend. Thank you Louise.”

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Posted 6 months ago

“Our mortgage advisor, Michael Albert’s , was very very good and helped us get a competitive mortgage that was perfectly suited for our situation. He was very knowledgeable and also very meticulous . We couldn’t be happier with the service. We used John Charcoal before and will definitely use them again.”

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Posted 6 months ago

“Excellent Service”

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Posted 6 months ago

“Fantastic Team @ John Charcol always there for us when was unsure on anything would definitely recommend - Thank guys :-)”

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Posted 6 months ago

“Excellent service from John Charcol staff and in particular mortgage advisor Alex Bowden who found me a remortgage under very difficult circumstances. Also client liaison officer Emma Moores who constantly kept me updated with any progress. Would absolutely recommend.”

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Posted 6 months ago

“Dan has been wonderful from the moment we contacted John Charcoal. Always kept us up to date, nothing too much trouble and a total professional at all times.”

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Posted 6 months ago

“Very responsive and helpful - especially given our unique situation re mortgage.”

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Posted 6 months ago

“2nd time asking Paul to help us with our mortgage and 2nd over the moon, always willing to help and going above and beyond to make sure we have all of the information we need. Paul, as always made everything as stress free as he possibly could Would always recommend 🙂”

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Posted 6 months ago

“Incredible service - so helpful and efficient! Could not recommend more.”

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Posted 6 months ago

“Mark and colleagues have persevered with my life cover insurance case to a satisfactory resolution. I would not hesitate in recommending Charcol’s for remortgaging and life insurance requirements. I always get fantastic service.”

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Posted 7 months ago

“Very friendly, very easy and nice to talk to and informative and clear.”

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Posted 7 months ago

“I received the highest quality service throughout the whole process and would not hesitate to recommend John Charcoal services. A big shout-out for Gordon Burkett who was exceptional with all my issues and engaged superbly with the estate agents and members of the legal team - a true gem”

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Posted 7 months ago

“Samm Walker was incredibly helpful and resourceful setting up our life insurace and making sure all our questions were answered. Couldn’t be more satisfied!”

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Posted 7 months ago

“I had pleasure of having David Pudney as my mortgage advisor. David has been incredible! It took me over a year to find the right property and David was so responsive and helpful every time I came close! Very happy with the service and wouldn't use anyone else for my mortgage.”

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Posted 7 months ago

“Excellent service. Reiss and Leigha are amazing.helpful,supportive and professional.”

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Posted 7 months ago

“I dealt with Gordon Burkhert and Eniko Kormendi for my Re-Mortgage. Not only did Gordon find a product for me that no one else could, the admin and compliance process, led by Eniko amongst others was smooth and seamless. Very happy with the product, the process and the outcome.”

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Posted 7 months ago

John Charcol is rated 4.9 based on 2,567 reviews