John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,751 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,751 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Frequent costumer and orders always arrived well and in time, this time I ordered on the 29th Sep. and today, the 19th, I haven´t received the order yet!”

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Posted 4 years ago

Dear customer, we're sorry that this international order didn't arrive as quick as all the other times before. In the last couple of weeks our delivery company had to take more precautions, they have less staff because of the social distancing, so the international parcels are taking a bit longer than usual, unfortunately. We've upgraded all our international orders to our highest service without any extra charges to our customers to make sure the parcels arrive on time and safely to their destinations. Thank you for your feedback and we'd tracked your parcel and emailed you with more details. Kind regards, The John & Ginger Team.

Posted 4 years ago

“excellent service and products as ever”

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Posted 4 years ago

“Excellent service!”

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Posted 4 years ago

“Excellent service, competitive price and lovely dermalogica freebies.”

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Posted 4 years ago

“Amazing Customer Service, so generous with discounts and I received my purchase the following day! I’m so happy I was recommended to John & Ginger ******”

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Posted 4 years ago

“A brilliant verity of products, easy to use website and super fast delivery.”

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Posted 4 years ago

“Excellent quick service . First time ordering but I will do so again soon”

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Posted 4 years ago

“I phone my orders thru and the people are so friendly and helpful and nothing is too much trouble. Delivery was the next day! There was a teeny problem with the order which was rectified the same day, again in a friendly and efficient manner”

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Posted 4 years ago

“Quick service. Good prices. Prompt delivery”

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Posted 4 years ago

“Love John and Ginger, the order came mega quick and love the freebies as well. Will definitely be ordering again and again from them.”

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Posted 4 years ago

“First class customer service.”

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Posted 4 years ago

“My parcel arrived well packaged and in good condition, Thanks.”

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Posted 4 years ago

“Great company product beautifully wrapped & delivered”

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Posted 4 years ago

“Having shopped online with J&G for many years, I have never considered using another site as their products work well for my skin and the website and delivery etc are always very prompt with good information. I do think it slightly unfair that the recent offer of spending £100 gets you a gift set and unfortunately my last purchase was £99.50 which wasn't acknowledged, however, I will probably still continue to shop with them but will look around for other offers which display a little more loyalty”

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Posted 4 years ago

“Excellent products prompt delivery thank you”

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Posted 4 years ago

“Love this company. Great choice, fair pricing and quick delivery. Free samples too which help you try a product before you buy.”

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Posted 4 years ago

“Always a great price and really prompt free delivery.”

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Posted 4 years ago

“I ordered a hairdryer for my daughter-in-law's birthday and received it the following day. The communication was excellent and a very easy website. The hairdryer was very well packaged which included a few little samples of products...thank you. My daughter in law is delighted with her new hairdryer (I have the same one). A fab company now on my list for future products.”

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Posted 4 years ago

“Excellent product. Speedy delivery”

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Posted 4 years ago

“Alway but from here and never been let down. Fast delivery and never issues on my orders. Highly recommend”

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Posted 4 years ago

John And Ginger is rated 4.8 based on 1,751 reviews