John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,747 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,747 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very Nce. Company to purchase from. Good prices, free samples and fast delivery and great service.”

Helpful Report

Posted 1 year ago

Thank you for leaving such a positive and helpful review and for shopping wiht us at John And Ginger.

Posted 1 year ago

“Bought my Dermalogica from John and Ginger for years without any problems. However, I recently got an email offering me 10% off my next order and when I clicked through it wasn't added. Emailed them about it and never got any reply. Terrible customer service and they're not even the cheapest. Won't be using them again.”

Helpful Report

Posted 1 year ago

Dear Customer, we've checked your order, and noticed that you didn't apply the voucher code we gave you when you placed the order before checking out. We kindly ask all our customers to redeem their vouchers at the basket page before completing their order. We've also checked our emails and we did respond to you, please check your junk mail. We sent you a new voucher that you can use next time and also offered to help you when placing your order next time. We do appreciate your feedback and custom and we hope you give us another chance to serve you again in the future. Many thanks!

Posted 1 year ago

“Excellent service and products.”

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Posted 1 year ago

“Always efficient service. Good prices too.”

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Posted 1 year ago

“Very impressed with the pricing and free samples. ALso the speed of delivery”

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Posted 1 year ago

“Super fast delivery! Ordered received no problems at all, packaged well to, will definitely use again, very happy customer 10/10”

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Posted 1 year ago

Thank you for your positive comments, it is always nice to receive feedback about our business.

Posted 1 year ago

“A smashing run company, very professional, friendly and knowledgeable. On line service is excellent from ordering too delivery. Would definitely recommend. Pete Cook.”

Helpful Report

Posted 1 year ago

Thank you for your positive comments, it is always nice to receive feedback about our business and the good levels of customer service we deliver. We pride ourselves on exceptional customer service and we are pleased that we achieved this for you. I will forward your kind words on to the rest of the team.

Posted 1 year ago

“Prompt efficient service with competitive prices”

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Posted 1 year ago

“Prompt delivery, exactly as I ordered. Will definitely use again”

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Posted 1 year ago

“Great little business - got an item I was after and a discounted price too and delivery and communication excellent - thank you”

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Posted 1 year ago

“Great price for the product accompanied by lots of lovely free samples. Arrived very quickly, great service”

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Posted 1 year ago

“I have ordered from John and Ginger more than once, always happy with my products, easy to order and quick delivery.”

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Posted 1 year ago

“A good selection of products. Arrived quickly and well packaged.”

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Posted 1 year ago

“Great service and posted quickly. So helpful with delivery update and tracking. Also responded same day to email. Thanks so much.”

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Posted 1 year ago

“Excellent service. Speedy and as advertised. Good quality all round. Would recommend.”

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Posted 1 year ago

“Excellent products and service.”

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Posted 1 year ago

“Excellent service and delivery. I will definitely place another order.”

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Posted 1 year ago

“We have had the pleasure of dealing with this company for many years. Not only sell an amazing range of products but should you need any help or advice on products or delivery they are so knowledgeable and friendly. Delivery is spot on and prices are very competitive. We use a lot of Dermalogica products and it's super that they always give you free samples with any product. Would not go anywhere else. Patricia Morrell / John Gillott - Harrogate”

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Posted 1 year ago

“Excellent service and price.”

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Posted 1 year ago

“Love buying my products from John & Ginger and my lovely free samples give me the opportunity to try other products out”

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Posted 1 year ago

John And Ginger is rated 4.8 based on 1,747 reviews