John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,799 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,799 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

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“My order was despatched very quickly and arrived in perfect condition. Lovely customer service and I really appreciate the samples included in the order.”

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Posted 2 years ago

“Good prices and great delivery service - received my item sooner than expected.”

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Posted 2 years ago

“I have used J&G online for a few years now and although I do compare other sites, I always come back for the variety, free postage and quick delivery”

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Posted 2 years ago

“John and Ginger are an excellent company. I can always get what I need and their advice is superb when I want to try a new product.”

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Posted 2 years ago

“Good prices and good service. Goods arrive promptly and are well packed. I also love the free gifts you sometimes get with products.”

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Posted 2 years ago

“Great company.”

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Posted 2 years ago

“Absolutely brilliant works instantly , couldn't believe how much dead skin come off you could literally see it all rolling up , it was satisfying would recommend”

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Posted 2 years ago

“Excellent service. Easy website to access. Delivery and packaging were good. I would use this website again.”

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Posted 2 years ago

“Always deliver on time and never short of stick”

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Posted 2 years ago

“Excellent.”

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Posted 2 years ago

“Very happy with the product and the service. Not happy that I had to pay for " free samples"”

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Posted 2 years ago

Dear Customer, we're happy to know that you enjoyed our service and liked the product. You get 3 samples for free when you sign in to your account. We mention this before the checkout in a few different places. You can place an order without creating an account without any problem, but when you sign in you get free samples, gifts, bonus points and you can even activate any voucher codes, and also many more benefits. The only thing that we ask our customers is to sign in to their account when placing an order for the system to activate all the benefits. Please send us an email to customer care and we can refund you the cost of your samples immediately. Many thanks for your feedback!

Posted 2 years ago

“First class service. Competitive prices on products and swift delivery. Very impressed. Thankyou.”

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Posted 3 years ago

“Very helpful, and always willing to help with any questions.Very knowledgeable with Decleor products. I will certainly use them to order my products”

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Posted 3 years ago

“Outstanding customer service.”

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Posted 3 years ago

“Great service..Love the product Crystal Clear”

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Posted 3 years ago

“As always - fantastic speed of delivery - not much more a customer needs. Products are in good condition and well packed without damaging the environment too much!”

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Posted 3 years ago

“Prompt delivery, nicely packaged excellent prices”

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Posted 3 years ago

“I love John and Ginger - amazing products, and the customer service is fantastic too! Highly recommended.”

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Posted 3 years ago

“Absolutely reliable and very accommodating.”

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Posted 3 years ago

“Excellent fast service, would highly recommend”

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Posted 3 years ago

John And Ginger is rated 4.8 based on 1,799 reviews