John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,749 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have never previously had any issues with J & G and would happily recommend them. Unfortunately I have only received half of my most recent order and therefore cannot provide a review of the majority of items listed. The first parcel (containing the Karin Herzog products) arrived promptly.”

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Posted 2 years ago

“I still haven’t received my order yet . If it’s not delivered in the next few days, I will ask for a refund”

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Posted 2 years ago

Dear International Customer, your order was despatched straight away and it was received by the Pakistan mail services just a couple of days after. The delivery company has said that the continued effects of the Corona Virus in your country postal network mean that all their parcels will take longer than usual. Apologies for the delay, unfortunately, we need to wait for your country mail network to catch up with their demand, hopefully, it won't be long at all. Customer care will send you an email with more information and contact the delivery company. We hope you understand that this was something that we couldn't prevent. Many thanks for your feedback and your patience. Kind regards, John & Ginger

Posted 2 years ago

“Great service, available for telephone orders as not very tech savvy”

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Posted 2 years ago

“I found this company on line during the pandemic for buying the face washes and creams I like to use. John & Ginger proved to be a godsend. The service is good, they have a great variety of products to purchase, and they send you free samples. to try. I would highly recommend them,”

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Posted 2 years ago

“I recently placed an order with John And Ginger. Very happy with the speed that this was delivered to me. Shall definitely order again from this company.”

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Posted 2 years ago

“Great prices & bonus gifts etc. Always there for help & advice. Honest, trustworthy company. Great customer services.”

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Posted 2 years ago

“Great range of products Customer service was brilliant”

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Posted 2 years ago

“Order sent in a timely manner. Phone call was responded to very professionally, with clear information and courtesy. I will purchase from John and Ginger again.”

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Posted 2 years ago

“My sister introduced me to John And Ginger years ago. Their customer service is always impeccable. The delivery comes next day. The free samples are ALWAYS a treat and that is why I am still here and always will be. No one compares.”

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Posted 2 years ago

“Very happy with the service given. Thankyou”

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Posted 2 years ago

“As always John and Ginger were quick to answer questions to which products would be best suited for my skin. Order arrived quickly and we’ll packaged.”

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Posted 2 years ago

“Amazing company and quick delivery, so lovely packaged to. Thank you. X”

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Posted 2 years ago

“Ordered the Amika Waver and arrived swiftly and perfectly packaged.”

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Posted 2 years ago

“Always buy Dermalogica from John & Ginger not only because they are cheaper than elsewhere but because of the great service I receive. Products only take a couple of days to arrive, they are well packaged and I like that you get (three) free samples that allow you to try other products.”

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Posted 2 years ago

“First class Customer service”

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Posted 2 years ago

“Excellent company to deal with. Before buying the Karin Hertzog face cream, I emailed them to ask which product would be best for my age and skin type. The advice was faultless. I am now starting on my second pot of cream, and am delighted with it, and the results after having used it for a fortnight.”

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Posted 3 years ago

“Fast delivery as usual.”

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Posted 3 years ago

“Love the product, which arrived swiftly and without problem”

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Posted 3 years ago

“Really friendly company with a personal touch. My go-to people for amazing Jessica nail products . One evening during the busy Black Friday period they actually took the time to call me when they could see I was having a problem placing my order. It was a technical issue and they sorted it out immediately. Brilliant service!”

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Posted 3 years ago

“Friendly and knowledgeable help whenever I need it; best discounts and points program makes for loyal and happy customers (like me).”

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Posted 3 years ago

John And Ginger is rated 4.8 based on 1,749 reviews