John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,747 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,747 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dermalogica products great. Would have preferred not to have the free gifts as I have multiple allergies. Disappointed at the packaging - not environmentally friendly / cannot be recycled.”

Helpful Report

Posted 1 year ago

Dear Customer, we are confused about the environmentally friendly packaging as the Boxes, Filling and also the Tape we use for all our orders are all 100% Environmentally Friendly. If you are referring to the Gift with Purchase and all the Free Samples that all our customers receive, then we do give the choice to our customers to add a note when they checkout stating that they would prefer not to receive any Free Gifts or Free Samples with their order. Professional advice is also available for free if you need to double check a product's ingredients for any allergies. We appreciate your feedback and are going to add a note to your account so that you won't receive any freebies with any of your future orders. Many thanks.

Posted 1 year ago

“Fantastic. This online website is great, ordering and advice is second to none .”

Helpful Report

Posted 1 year ago

“Excellent Customer service, great prices and discounts, arrived quickly and well packaged. They even responded to my request on the order without any issues. Would recommend and will be buying from them again.”

Helpful Report

Posted 1 year ago

“Happy with product and thought the extra samples was a real bonus.”

Helpful Report

Posted 1 year ago

“Always good offers on the products I prefer. Good choice of brands. Delivery fairly quick. Only one small niggle which is that those horrid polystyrene packaging pieces are put in with the products and they go everywhere when trying to retrieve the products from the bottom of the box. I wish a better method of packaging could be introduced.”

Helpful Report

Posted 1 year ago

“Very good service, quick delivery.”

Helpful Report

Posted 1 year ago

“Quick and helpful service and delivery.”

Helpful Report

Posted 1 year ago

“Great price,very quick delivery, seemless service. Will use again. Thank you”

Helpful Report

Posted 1 year ago

“Unfortunately not great service. I ordered a product and was sent the wrong one. I was asked to post it back and they would send out the product I actually ordered. I am still waiting”

Helpful Report

Posted 1 year ago

“Just love this company . 😍.. I have ordered twice...great service and delivery.. friendly and helpful.. your just the best . Thank you do much x”

Helpful Report

Posted 1 year ago

“Quick delivery, great comms”

Helpful Report

Posted 1 year ago

“Very swift, great packaging, great prices”

Helpful Report

Posted 1 year ago

“Excellent website. Would always use as first choice.”

Helpful Report

Posted 1 year ago

“Always arrives on time with some freebies thrown in. Wonderful service, would highly recommend the Dermalogica range. Thank you John and Ginger!”

Helpful Report

Posted 1 year ago

“Amazing service, so kind and always quick to reply. Products are high quality. Super happy customer and will recommend John and Ginger to all my friends. Thank you for an amazing service!!”

Helpful Report

Posted 1 year ago

“Always have time to explain everything which such kindness. Always very good service.”

Helpful Report

Posted 1 year ago

“I’ve been asked to write a review when I haven’t even receive the product from John and ginger. I know the product is great as I’ve used it before.”

Helpful Report

Posted 1 year ago

“Good service and good delivery”

Helpful Report

Posted 1 year ago

“Always very helpful & friendly. Full of great advice & tips - you cannot fault their customer service! Highly recommended. Very helpful with advice by email or telephone.”

Helpful Report

Posted 1 year ago

“Had a call from a lovely lady ( real not a chatbot or AI so big bonus) telling me my order is being dispatched and some samples added”

Helpful Report

Posted 1 year ago

John And Ginger is rated 4.8 based on 1,747 reviews