John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,799 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,799 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

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“Purchasing online was easy and I could locate the items I needed without any hassle. My goods were dispatched promptly and I was kept abreast of the status of my order. The items arrived, well-packaged and there were no leakages. Would highly recommend John and Ginger as a company; very professional.”

Helpful Report

Posted 3 years ago

“I have used John and Ginger several times for high-end brands (Olaplex / Dr Dennis Gross) and find their service, delivery and interaction very good. They provide mini samples (which a lot of other companies don't), provide speedy secure delivery, send regular updates and provide great customer service. I will definitely be using them again for my products. 5 star”

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Posted 3 years ago

“Easy to order on line. My product arrived quickly and well packaged. A good variety of products to choose from on line. Highly recommended.”

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Posted 3 years ago

“Been using John and Ginger for a few years now, always reasonable pricing, delivery on time and great offers.”

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Posted 3 years ago

“Always pleased with the service that John And Ginger provide.. I order my products within 3days I have my gorgeous Karin Herzog creams. Thank you for your amazing service.. Gloria Swannack.”

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Posted 3 years ago

“Product was well priced compared to other sites. Quick delivery, i will definitely be a returning customer.”

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Posted 3 years ago

“Alex is an absolute star with advice, care and all out 5-star customer service. As are the whole team. Last time I got the Dermalogica skinperfect primer - excellent stuff; never used face make-up before and this, on it's own gives a lovely all-over smooth tone to the face. Also the Dermalogica dynamic skin recover 50spf, which is perfect for me. Thanks Alex and all at John & Ginger.”

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Posted 3 years ago

“Living in ROI I had to pay an additional £14 in customs duty. Will purchase from an EU country next time.”

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Posted 3 years ago

Dear International Customer, we're really sorry that you had to pay customs duty to the goverment of your own country. Please note that we can't do anything about these policies. We're offering either extra benefits, or bonus points, or gift with purchase and or sometimes vouchers to our international customers, so they get extra value when buying from us. They get access to this by signing in to their account. We appreacite your feedback and encourage you to sign in to your account next time you buy from us. Many thanks.

Posted 3 years ago

“I was very pleased with my purchase, and the service received was very good. I also thought it was a nice gesture to include a couple of free mini samples in my package. I would definitely use John and Ginger again.”

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Posted 3 years ago

“Great choice, & things in stock that I was struggling to get. Nice quick delivery too.”

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Posted 3 years ago

“Great brands reasonably priced. Very well packed with swift delivery. Will be purchasing again from this company.”

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Posted 3 years ago

“Excellent service, great choice of products and plenty of samples to try thank you”

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Posted 3 years ago

“Very helpful young lady, got my products very quickly only wish every company was as good.”

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Posted 3 years ago

“After an initial error in delivery, I am happy to say that the service received was second to none and the correct delivery was made with no fuss and made easy to return the wrong item with a return label at no cost to me.”

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Posted 3 years ago

“Great store to buy from, really good website and huge range of products to choose from. Loads of information on all products available. Very quick delivery and free when you order above a certain amount. You are always offered free samples so you can try before you buy which is great and always available for advice o products . I will always shop here safe and secure. Love it.”

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Posted 3 years ago

“Spoke on phone for advice and it was very helpful”

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Posted 3 years ago

“Very happy with my cream and service”

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Posted 3 years ago

“Enjoy supporting small family companies”

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Posted 3 years ago

“All my products are perfect.”

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Posted 3 years ago

“Very good quality of cosmetics !”

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Posted 3 years ago

John And Ginger is rated 4.8 based on 1,799 reviews