John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,749 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and quick delivery! It got mixed up with some other shipments, but CCTV proved the item was delivered, and faster than anticipated.”

Helpful Report

Posted 3 years ago

Dear Customer, this is the very first time that we heard from you about your order not being received. Please check with your family or colleagues. As Royal Mail Tracking Service confirms very clearly on their website that your parcel was delivered on Friday 10th December 2021 at 12:49 (You'll be able to see the name of the person who delivered the parcel and the coordinates where it was left, they match your delivery address exactly). For the record, it only took 56 hours to arrive from placing your order and choosing our Free Standard Delivery Service until it was left at your delivery address. If you need any more info, please contact customer care for further help. Many thanks!

Posted 3 years ago

“Quick delivery and good communication Thank you.”

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Posted 3 years ago

“I find you have a wide range of products to choose from. They are competitively priced delivery always good:) Customer Service is 5 Star I don’t buy my Skin care anywhere else, have used John & Ginger for the last 7 years plus.. Would Highly Recommend Gill Chelmsford.”

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Posted 3 years ago

“I'm a bloke looking to purchase products for my wife - Ginger was very helpful and my wife appreciated our efforts.”

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Posted 3 years ago

“Had the items I wanted at a reasonable price then i recieved excellent customer service after a small problem with my order. Excellent service highly recommended.”

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Posted 3 years ago

“Great personal service as usual and prompt delivery”

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Posted 3 years ago

“Was a delay to begin with but they sorted it out immediately. Highly recommended. Minora”

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Posted 3 years ago

“Firstly Great service from John and Ginger. Thought I’d try the brown Mascara for a change as I often wear brown eyeliner. Very quick delivery used it quite a few times now pleased to say it doesn't clog really makes a difference to my lashes. I know I'll reorder this item. Best Mascara ever, thoroughly recommend.”

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Posted 3 years ago

“I buy all my Dermalogica products from John and Ginger. They are reasonably priced and arrive quickly. The items are always in sealed boxes showing that they are genuine Dermalogica products. I have recommended John and Ginger to friends for their product purchases.”

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Posted 3 years ago

“Great product and size is fantastic”

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Posted 3 years ago

“Great value fast delivery”

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Posted 3 years ago

“Easy to navigate website and quick delivery”

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Posted 3 years ago

“Thank you for this item, found the right website with the colours that I want.”

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Posted 3 years ago

“Quick service, great product”

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Posted 3 years ago

“Excellent customer service. I ordered two Neom products. When they arrived, promptly I might add, one had been damaged in the post. John & Ginger were quick to rectify and replace. Very happy.”

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Posted 3 years ago

“very pleased with product and arrived on time”

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Posted 3 years ago

“I have chosen J&G to supply my Dermalogica for years They are always prompt and always accommodating Others cannot compare”

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Posted 3 years ago

“Great choice of products at competitive prices, plus quick delivery times.”

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Posted 3 years ago

“Good Product. Prompt Delivery”

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Posted 3 years ago

“Great service. Fast delivery. Good choice of products and good prices.”

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Posted 3 years ago

John And Ginger is rated 4.8 based on 1,749 reviews