Login
Start Free Trial Are you a business?? Click Here

John And Ginger Reviews

4.8 Rating 1,796 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,796 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

I have used J&G online for a few years now and although I do compare other sites, I always come back for the variety, free postage and quick delivery
Helpful Report
Posted 2 years ago
Excellent prompt delivery, but the box package was unnecessarily bulky - please look to packaging for single items that will fit through the letter box.
Helpful Report
Posted 3 years ago
I have never previously had any issues with J & G and would happily recommend them. Unfortunately I have only received half of my most recent order and therefore cannot provide a review of the majority of items listed. The first parcel (containing the Karin Herzog products) arrived promptly.
Helpful Report
Posted 3 years ago
Good company, my delivery this time was faster than the first time I purchased this product.
Helpful Report
Posted 3 years ago
Product impecable and expedition went on time. But, the prices of mail are too expensive, and nowadays very unusual…
Helpful Report
Posted 3 years ago
Always love receiving my purchases from John and Ginger. I’ve been a customer for many years now and don’t want to set up an account but feel a little frustrated that I’m not recognised as a long term repeat loyal customer because of that. But I like the site and the service so it’s a minor thing really.
Helpful Report
Posted 3 years ago
Very prompt despatch and delivery of the order
Helpful Report
Posted 3 years ago
Delivery was delayed but reassured it will be delivered soon and it was
Helpful Report
Posted 3 years ago
Good communication and easy website and plenty of offers
Helpful Report
Posted 4 years ago
I always order my daughters Teen Active skin products from John & Ginger because they seem to be the best value.
Helpful Report
Posted 4 years ago
Everything that I ordered arrived as is normal with your service, so I was happy with that. What I was surprised to find was that you had charged me postage on an order of over £170. Normally you do not charge postage. This is why I am only giving 4 stars.
Helpful Report
Posted 4 years ago
I have only ordered Dermalogica from J&G a couple of times, and I have found them to be a reliable company with competitive prices.
Helpful Report
Posted 4 years ago
I was delighted to find the nail polish I wanted which was unavailable through my usual retailer. The delivery was slower than I expected but the Covid effects everything now.
Helpful Report
Posted 4 years ago
Excellent and reliable service always and a great range of quality skincare.
Helpful Report
Posted 4 years ago
Happy but waiting for the remainder of my order.
Helpful Report
Posted 4 years ago
First time I ordered. Good transaction. Good delivery. Very pleased.
Helpful Report
Posted 4 years ago
Easy ordering and swift delivery.
Helpful Report
Posted 4 years ago
Arrived safely, well packed. Took a long time to come but that is possibly the fault of the post office
Helpful Report
Posted 4 years ago
Good service, as expected.
Helpful Report
Posted 4 years ago
A good enough delivery service.
Helpful Report
Posted 4 years ago
John And Ginger is rated 4.8 based on 1,796 reviews