John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,734 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

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“I bought my usual Dermalogica products but at around 20% cheaper, and received a free Dermalogica gift! Speedy delivery and good service as well.”

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Posted 1 month ago

“Excellent service with quick delivery”

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Posted 1 month ago

“I love that I am buying from a family business. I also adore receiving the carefully chosen samples. Thank you! Best of all, I enjoy buying from John & Ginger because they have the products I love at the best price on the market.”

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Posted 1 month ago

“They stock the specific brand of face creams that I was after. The website was user friendly and the shipping was quick and easy to track. I like the loyalty points scheme.”

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Posted 1 month ago

“I bought Karin Herzog's chocolate moisturiser which is fabulous, especially if you have sensitive or sensitised skin. Karin Herzog products are difficult to get, but John and Ginger always have them. Their customer service is excellent! One of the products I ordered was discontinued but customer service contacted me and offered alternatives which arrived promptly. I would highly recommend buying from John and Ginger, they have a good range of brands and their service and delivery is excellent.”

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Posted 1 month ago

“Lovely face cream very smooth”

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Posted 1 month ago

“The website was easy to navigate and I quickly found the item I was looking for - Eye of Horus pencil eyeliner. It was delivered promptly via Royal Mail. I will definitely use John and Ginger in the future.”

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Posted 2 months ago

“Arrived quickly”

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Posted 2 months ago

“Very good service. Good products.”

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Posted 2 months ago

“Good choice fast delivery and some good samples”

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Posted 2 months ago

“testing all systems, They have passed! A+”

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Posted 2 months ago

“I was very happy with your service and will definitely use you again. Thank you”

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Posted 2 months ago

“I ordered my moisturizer which arrived in 2 days a quick service..”

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Posted 2 months ago

“Have been using J&G for years. Anything ordered is sent out promptly and they are competitively priced.”

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Posted 2 months ago

“Tested. And passed.”

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Posted 2 months ago

“After I placed the order I was contacted by a representative to advise that the product wasn't available and was offered a refund. I chose to wait until the product was available. It eventually arrived with a number of samples enclosed which was appreciated.”

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Posted 2 months ago

“I am unable to write a review of the effectiveness of the Amika dry shampoo purchased because the spray mechanism is so stiff that I am unable to push it down far enough for the product to spray onto my hair.”

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Posted 2 months ago

Dear Customer, Thank you so much for sharing your feedback with us. We’re sorry to hear that you’re having difficulty with the spray mechanism on your Amika dry shampoo. At John And Ginger, we always want our customers to have the best experience with the products they purchase from us. We suggest giving the spray nozzle a gentle rinse in warm water, as sometimes product buildup can cause stiffness. If that doesn’t help, please get in touch with our Customer Care team, and we’ll be more than happy to arrange a replacement for you or help you find an alternative product that works seamlessly for you. We appreciate you taking the time to leave this review and giving us the opportunity to make things right! Best wishes, John And Ginger

Posted 1 month ago

“Jan Marini anti oxidant protective face cream is wonderful, it's gorgeous to use, easily absorbed with a delicious smell whilst protection from all weathers”

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Posted 2 months ago

“Unbeatable for customer service, delivery and range of products.I have been a customer for quite a long time they are always happy to advise if needed. Totally professional.”

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Posted 2 months ago

“First class service - very easy to order on the website and a very quick delivery. Would recommend”

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Posted 2 months ago

John And Ginger is rated 4.8 based on 1,734 reviews