John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,749 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order Number: 218708 Order Date: 13/10/2021 has not yet arrived. I understand I am out of the UK, but an "update" would have been nice?”

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Posted 3 years ago

Dear Lydia, Our delivery partner tried to deliver your parcel on 26-10-2021 but there didn't seem to be anyone in. Your parcel has been waiting at your local post office since then. Customer care will contact you by email with your tracking number. We didn't contact you before because we sent the parcel straight away, we sent you the shipment confirmation email and assumed that your parcel had arrived as normal. We're sorry you missed your delivery and thank you for your feedback.

Posted 3 years ago

“Trustful seller. Pretty fast delivery. I was buying first time, but definitely not last. Thank you”

John And Ginger 5 star review on 4th November 2021

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Posted 3 years ago

“Have used John and Ginger a number of times to purchase Dermalogica products. Very happy with their service.”

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Posted 3 years ago

“The goods are fantastic.Delivery very Bad.”

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Posted 3 years ago

“Love My Calendar”

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Posted 3 years ago

“I am grateful that John and Ginger exists as they are the only UK stockist of a particular brand that I like to use. Prices are very reasonable. Communication is good and delivery schedule better than quoted. Thank you!”

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Posted 3 years ago

“Very quick service, all items arrived in perfect condition, will definitely purchase from again.”

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Posted 3 years ago

“Always fast delivery and generous with advice and free samples. Great, thank you!”

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Posted 3 years ago

“As always, your service was excellent , and when I needed to ask something over the phone, the staff were so friendly & helpful.”

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Posted 3 years ago

“J and g orders are always on time.”

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Posted 3 years ago

“Always had excellent service and fast delivery. Would highly recommend”

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Posted 3 years ago

“Great company and very informative if you call them for advise on products and always include samples in your order”

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Posted 3 years ago

“Order arrived exactly as expected”

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Posted 3 years ago

“Delivery is always prompt and prices are very reasonable.”

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Posted 3 years ago

“My first time buyer here, everythig was good, excelent service and delivery.”

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Posted 3 years ago

“Easy to order, delivery quick, does what it says, perfect.”

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Posted 3 years ago

“I love ❤️ ordering from John & Ginger. Their products are reasonable priced and give good advice on the products. I have been ordering dermalogica products for many years and May it continue. 😊”

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Posted 3 years ago

“A great place to shop, very pleased with the service.”

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Posted 3 years ago

“Always good customer service and find what I want. The samples are awesome too. Even the opportunity to buy samples of products if you have exceeded your free limit. Would definately recommend.”

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Posted 3 years ago

“Use these guys all the time, order in and 2 days later it's arrived, simple and easy online service”

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Posted 3 years ago

John And Ginger is rated 4.8 based on 1,749 reviews