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John And Ginger Reviews

4.8 Rating 1,796 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,796 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

John & Ginger always deliver. Good service good prices
Helpful Report
Posted 4 years ago
Good supply of various cosmetic goods.
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Posted 4 years ago
I liked essential cleansing Solution. My skin is very dry.
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Posted 4 years ago
I ordered a single product which I had not been able to buy anywhere else. The product was despatched quickly and arrived in a few days. Job done!-
Helpful Report
Posted 4 years ago
Good service & price.
Helpful Report
Posted 4 years ago
I am happy with my purchase and the time it took to deliver the item. I chose to order from John and Ginger because of the reviews, even though the item I purchased was slightly more expensive from them.
Helpful Report
Posted 4 years ago
Easy to place order and delivery by Royal Mail arrived 8 working days later which is OK in the present circumstances
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Posted 4 years ago
Great and convenient service
Helpful Report
Posted 5 years ago
Good customer service after chasing order. Can only assume delay was due to this awful pandemic. Thank you very much to all at John & Ginger!
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Posted 5 years ago
Easy website to use, quick service, no complaints.
Helpful Report
Posted 5 years ago
Seemed efficient enough
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Posted 5 years ago
Very prompt ssrvice.
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Posted 5 years ago
Very helpful on supplying products for your legs and sleep problems to customers.
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Posted 5 years ago
Brilliant service, I ordered sienna x and I can’t be happier. Thank you for being so efficient
Helpful Report
Posted 5 years ago
Quick delivery of products
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Posted 5 years ago
Very pleasant and helpful staff. Order arrived promptly.
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Posted 5 years ago
Good prices and availability of products. Quick delivery. Will order from them again.
Helpful Report
Posted 5 years ago
Very speedy service, but the item that arrived was not quite what I ordered and I did not receive a response to my email querying it, which was rather disappointing.
Helpful Report
Posted 5 years ago
Dear customer, we are sorry that you ordered the wrong item by mistake. As we explained in our telephone call, the loose powder is not the same as the refill, which is why it wouldn't fit, however I am glad that you are still happy to keep the product that you purchased. Our emails may have been filtered into your junk email folder so please check for your records. Thank you for shopping at John And Ginger.
Posted 5 years ago
Always a very prompt free delivery.
Helpful Report
Posted 5 years ago
Item as described when finally received. Slight 'hiccup' in that initially it got lost in the post and hadn't arrived within the specified deadline. However, on contacting John and Ginger they immediately re-sent the item, which arrived within two days.
Helpful Report
Posted 5 years ago
John And Ginger is rated 4.8 based on 1,796 reviews