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John And Ginger Reviews

4.8 Rating 1,747 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,747 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

Anonymous
Anonymous  // 01/01/2019
Very efficient and fabulous product
Helpful Report
Posted 1 year ago
I ordered the wrong item by mistake, emailed them returned the item and within a day or so the item I should have ordered arrived. Fantastic customer service!!!
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Posted 1 year ago
My order of an Alfa Italia hair styler and travel set arrived promptly and was well packed.
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Posted 1 year ago
I suffer from Rosacea and called the company to ask for advice on some products I heard about. After a nice chat with a very friendly girl, I bought two products that work great. The price was good and the service was excellent, I will give the company some return business when I need to replace the products.
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Posted 1 year ago
Thank you for your review, that is brilliant news, so pleased you are achieving such great results with your products.
Posted 1 year ago
I placed my order without any complications, received the order very promptly.
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Posted 1 year ago
Very happy with this supplier. Order placed on Sunday, arrived first thing on Tuesday.
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Posted 1 year ago
Why haven't I used this company before???? to buy my lovely expensive Dermalogica range of goodies. Products are significantly less costly AND, you get a lovely sample with every product you buy something. Delivered to your door by Royal Mail... I totally recommend this company.
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Posted 1 year ago
Thank you for your positive comments, it is always nice to receive feedback about our business. We pride ourselves on exceptional customer service and we are pleased that we achieved this for you.
Posted 1 year ago
Always very quick delivery and very nice to deal with but only get 2 samples now not 3 like I used too and the reward points aren’t very good !
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Posted 1 year ago
My products arrived promptly and we're excellent and at a good price.
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Posted 1 year ago
Products arrived quickly, well packaged and even with a couple of free samples which is always fun!
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Posted 1 year ago
Great product and competitive price. Great delivery time and lovely serum sample too!! Thankyou
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Posted 1 year ago
Love the dermalogica products as I have sensitive skin. John snd ginger service is excellent.
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Posted 1 year ago
Excellent service. Very prompt delivery.
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Posted 1 year ago
Product arrived quickly and well packaged. Excellent service. Will order again.
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Posted 1 year ago
I think John And Ginger are very good their customer service is brilliant. I would certainly recommend them,whenever I have ordered from them they are very prompt with their delivery, very polite. Regards Maxine
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Posted 1 year ago
Excellent service, easy to order and a swift delivery, happy with product.
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Posted 1 year ago
I absolutely love John and Ginger. Both my wife and I are pretty well settled on the Dermalogica products that we use as part of our routines and J&G always have stock of the products we need at a good price. Great delivery options too.
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Posted 1 year ago
Great products. My order arrived extremely quickly. This was my first order placed and will definitely be returning.
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Posted 1 year ago
Easy to order and a swift delivery and although my partner hasn't used it yet as finishing off one I am sure the product will be good value for money
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Posted 1 year ago
Quick and effective! Thanks
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Posted 1 year ago
John And Ginger is rated 4.8 based on 1,747 reviews