Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.56

4.6 Rating 5,709 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,709 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Joe & Seph\'s Reviews$

Joe & Seph's 5 star review on 3rd January 2025

157

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s wonderful popcorn but the quality of the rest isn’t great. Again, broken after very little.”

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Posted 5 days ago

$Read Joe & Seph\'s Reviews$

Hi Valeria, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 2 days ago

“The product itself was very good however the boxes came all smashed and ripped which was disappointing because it was a present.”

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Posted 1 week ago

$Read Joe & Seph\'s Reviews$

Hi Emily, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and attach photos and our customer care team will make this right for you. J&S 🍿🎩

Posted 1 week ago

“Delivery came a week earlier than told when ordering Delivery person didn't follow any instuctions, just chucked over the gate. We were away. It rained. Box was a mush!”

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Posted 4 months ago

$Read Joe & Seph\'s Reviews$

Hi John, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and our customer care team will make this right for you. J&S 🍿🎩

Posted 4 months ago

“Popcorn soft and quite chewy. Not very happy the product.”

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Posted 5 months ago

$Read Joe & Seph\'s Reviews$

Hi Alan, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 5 months ago

“very soft so not quite as expected”

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Posted 5 months ago

$Read Joe & Seph\'s Reviews$

Hi Kristin, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 5 months ago

“Ordered the popcorn through QVC which was being advertised in a presentation tin, as a birthday gift, but only received 6 small bags of Popcorn in a small cardboard box (NO TIN). Very misleading & not value for money”

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Posted 5 months ago

$Read Joe & Seph\'s Reviews$

Hi Marie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 5 months ago

“The flavors of my most recent order were not appealing to me. I was really excited to try the grilled cheese but didn't find it to taste like grilled cheese at all. I disposed of every flavor after tasting.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Judy, We’re really sorry that our cheese popocron was not to your liking! It is definitely one of our more unusual flavours. Did you know that we have over 90 different popcorn flavours? We’re confident that we can help you find a flavour you will love! Please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 1 year ago

“I have bought this salted caramel pop corn regularly with my online shop for a long time and love it as a special treat but am stopping buying for a while as too expensive for not all of it to be edible…..last 3 bags have had far too many ‘tooth threatening’ half blown kernel’s….within a corn that looks popped! Maybe a bad batch but annoying to have to spit out bits and husks - spoiling my carefree popcorn enjoyment ! I notice from previous reviews I am not the only one……I did email before placing this review but no response but you can’t put things right if you don’t know! Perhaps you have a new supplier ? Thank you”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Magwumps, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? Hopefully, the email address I gave you will help as there should be someone from the team that should reply to you. You may also check your spam email to see if the response might be filtered from your email. Thank you for understanding. J&S 🍿🎩

Posted 1 year ago

“I have not received my order”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Victoria, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Unfortunately I did not receive my order 😩”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Melissa, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Unfortunately, I am yet to receive my parcel. Nothing has come for me just yet.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Andrew, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I got an email saying my order had been dispatched on Thurs 27th October but I still havn't received it.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Kerry, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I have not received my order yet?”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Ashley, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Strangely have yet to receive my order after ordering 2 weeks ago”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi John, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Easy to order but order never arrived, I have ordered before with no problem, very disappointed this time”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Susan, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Disappointed on this occasion popcorn was for Halloween but wasn’t received until the day after.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“You're asking me for a review but still haven't delivered my order”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Amita, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“When you advertise something as a “Halloween bundle” is really is quite important that it is delivered in time for Halloween NOT the day after ie 1st November !”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Jessica, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I’m still waiting my order…… 😢”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Carly, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I ordered using the Vodaphone bundle discount on the 21st of October, the confirmation email stated that my ordered would be dispatched no later than 7-8 days, it is coming up to two weeks and I am yet to receive a delivery confirmation email and I haven’t received my items.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Miss Evelyn, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

Joe & Seph's is rated 4.6 based on 5,709 reviews