Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.56

4.6 Rating 5,637 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Joe & Seph\'s Reviews$

Joe & Seph's 5 star review on 3rd January 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, and incredibly tasty popcorn!”

Helpful Report

Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 months ago

“Best popcorn I've ever had”

Helpful Report

Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Lorraine, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 months ago

“Stop emailing me when I never sighned up”

Helpful Report

Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Nicola, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and provide your email address where you are receiving the email from us so they can opt out your email. J&S 🍿🎩

Posted 3 months ago

“These are Christmas presents”

Helpful Report

Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Andrea, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 months ago

“Every year I buy for Christmas they are lovely and well made thank you”

Helpful Report

Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Yvonne, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 months ago

“I've been asked by the company to revise my review. Hopefully they will improve processes based on feedback received. I would also recommend not asking for a review for products that have not yet been despatched if honest feedback is problematic.”

Helpful Report

Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Terry, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 months ago

“As always, another great taste to crunchy popcorn!”

Helpful Report

Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Liliya, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 months ago

“It's a gift for my grand daughter”

Helpful Report

Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Christine, Thank you very much for leaving us a review! We appreciate the high rating. J&S 🍿🎩

Posted 3 months ago

“Delightful treat xx Thank you ! Just a couple of bits of this beautiful , gourmet popcorn .. hits the spot xx”

Helpful Report

Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi U, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 months ago

“Always good”

Helpful Report

Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Iris, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 months ago

“Great popcorn machine! The only drawback was the lack of ease getting a VAT receipt, which we need as we're purchasing for our business.”

Helpful Report

Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 months ago

“Iv never tasted any popcorn like it the flavours are unusual and everyone loved them can't wait to buy more for xmas”

Helpful Report

Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Debra, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 months ago

“Really delicious popcorn! I will be back to try more flavours. ❤️”

Helpful Report

Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Lindsay, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 months ago

“Totally worth the diabetes!”

Helpful Report

Posted 4 months ago

$Read Joe & Seph\'s Reviews$

Hi Bruno, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 4 months ago

“We live in the USA and first discovered Joe & Seph's at a food festival in London, and then later on BA flights we were on. Have loved them ever since, but only purchased them when in the UK until just recently. Shipping to the US is a litle expensive, but we bought the max we could for the lowset shipping price and it wasn't all that bad --- and they were a rave hit with everyone with whom they were shared. What a treat. Delivery was timely and something we'll no doubt use again.”

Helpful Report

Posted 5 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed our popcorn. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 5 months ago

“Everything went wrong. What do you want me to start with? Your popcorn machine- a desaster popping corn allover my kitchen. That wouldn't be a problem, but the product it made was soft and stale, with a horrible taste. I returned the machine, paid p&p £12.75 on top and it took me nearly 2 months to recover my money. Your answers to my phone calls and emails were standard, exactly like here on reviews: will follow up with care team. I ordered the popcorn you highly recommended too. Fancy names, no taste, stale and unedible. Like something you forgot in the cupboard for months. I didn't bother to send them back, knowing how hard it is the refund process: around 6-7 weeks! Well, I gave you a try. Didn't work well. I hope I'll never hear about you ever again.”

Helpful Report

Posted 6 months ago

$Read Joe & Seph\'s Reviews$

Hi Angela, Thank you for reaching out and sharing your concerns with us. We sincerely apologize for the inconvenience you experienced. We understand your frustration and regret that our product and service did not meet your expectations. Please know that your feedback is taken seriously, and we strive to improve our products and services continuously. We have reviewed your case and are pleased to confirm that we have taken steps to address the issues you faced to prevent similar situations. We regret that this experience has caused you to lose trust in our company. While we may not be able to change your recent experience, we hope you will consider giving us another opportunity. If you have any further questions or need additional assistance, please do not hesitate to contact us. Thank you for your understanding. J&S 🍿🎩

Posted 6 months ago

“Great popcorn. Brought comeback to the states.”

Helpful Report

Posted 6 months ago

$Read Joe & Seph\'s Reviews$

Hi Remsem, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 6 months ago

“Amazing company I would 100% recommend their popcorn to everyone”

Helpful Report

Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi Kyle, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 7 months ago

“Great service with mulptiple orders from Joe & Steph's. Their product is pure fire! Real deal best gourmet popcorn like no other. Pleased to see them being stocked in my local The Light cinema too. This company deserves to go far.”

Helpful Report

Posted 8 months ago

$Read Joe & Seph\'s Reviews$

Hi Loki, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 8 months ago

“For someone who usually doesn't love popcorn this a game changer, no husk no uncooked kernels to get stuck in your teeth. Delicious from first bite till the bottom of the bag!”

Helpful Report

Posted 11 months ago

$Read Joe & Seph\'s Reviews$

Hi Duncan, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 11 months ago

Joe & Seph's is rated 4.6 based on 5,637 reviews