Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.56

4.6 Rating 5,696 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,696 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 3rd January 2025

157

Anonymous

Anonymous // 01/01/2019

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“All products were as stated, flavour as stated.all tasted great”

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Posted 5 months ago

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Hi Lornette, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 5 months ago

“Great selection of flavours that taste amazing.”

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Posted 5 months ago

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Hi Lewis, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 5 months ago

“I have not received my order. Please advise”

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Posted 5 months ago

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Hi Julie, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 5 months ago

“Popcorn soft and quite chewy. Not very happy the product.”

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Posted 5 months ago

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Hi Alan, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 5 months ago

“Lovely popcorn, but the flavours were not for me. Personal preference I prefer the more savoury flavours.”

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Posted 5 months ago

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Hi Chris, Thank you for your feedback. It is definitely one of our more unusual flavours. Did you know that we have over 100 different popcorn flavours? We’re confident that we can help you find a flavour you will love! Please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 5 months ago

“Very disappointed with cheese selection- very hard kernels in the vast majority of pieces. Had the sweet Christmas selection last year and they were wonderful. Also disappointed they were not in the display box as demonstrated on QVC. A tale of 2 selections, such a shame.”

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Posted 5 months ago

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Hi H, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com J&S 🍿🎩

Posted 5 months ago

“Always enjoy your product and have just intro to a friend who is over the moon with your popcorn.”

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Posted 5 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 5 months ago

“very soft so not quite as expected”

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Posted 5 months ago

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Hi Kristin, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 5 months ago

“Ordered the cheese selection which was good loved the camabert and the cheddar cheese”

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Posted 5 months ago

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Hi Suzanne, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 5 months ago

“I have ordered many flavours of your popcorn your popcorn and I can honestly say I have NEVER disliked any flavour, savoury or sweet.”

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Posted 5 months ago

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Hi Christine, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 5 months ago

“Excellent quality,amazing flavors true to life”

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Posted 5 months ago

$Read Joe & Seph\'s Reviews$

Hi L, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 5 months ago

“Have purchased Joe & Seph's popcorn previously and have been very happy with it, hence I have no worries about purchasing again. Both the sweet popcorn and the cheese varieties are very tasty and ideal for snacking, much preferable to crisps and chocolate etc.”

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Posted 5 months ago

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Hi Susan, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 5 months ago

“I enjoyed all the flavours in this collection except the coffee and walnut flavoured one.It could just be my taste buds but it wasn't as enjoyable as all the other flavours I go completely mad over and certainly won't put me off buying this favourite brand of popcorn.”

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Posted 5 months ago

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Hi Sandra, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 5 months ago

“Lived all the flavours”

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Posted 5 months ago

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Hi Carol, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 5 months ago

“Totaaly delicious”

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Posted 5 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 5 months ago

“Disappointed with this order. The flavours were hardly discernable apart from the salted caramel, which was too salt, and the kernels had not all beem popped. A great risk to one's teeth and not pleasant to keep removing items from your mouth. Not up to usual standard”

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Posted 5 months ago

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Hi Sheila, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 5 months ago

“Purchased large bags (boxed) of assorted. and cheese (also bored) which were delivered approx 3 weeks ago, purchased via QVC. Assorted being kept for Christmas but cheese as my treat to me. Bought previously and very happy but the amount of 'husks' which are in your mouth is really unpleasant and does not make it enjoyable as they are impossible to chew and have to removed from your mouth. This doesn't occur with each piece but is of sufficient unpleasantness to be off-putting. So sorry about this comment. Mrs P Matthews. 26.09.24”

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Posted 5 months ago

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Hi Pauline, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 5 months ago

“Excellent really enjoyed the popcorn”

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Posted 5 months ago

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Hi Anita, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 5 months ago

“I have had.lots of your.popcorn.and I had.got this.one for my granddaughter.birthday.yesterday .she was over the 🌙. Happy.happy.”

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Posted 5 months ago

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Hi Janet, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 5 months ago

“Cannot review product as it was never received. Ryal Mail tracker showed it as being sent to them but still not received by them nine days later. I contacted QVC and cancelled”

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Posted 5 months ago

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Hi Audrie, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote the order details and our customer care team will investigate this for you or at least make it up to you. J&S 🍿🎩

Posted 5 months ago

Joe & Seph's is rated 4.6 based on 5,696 reviews