Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.56

4.6 Rating 5,704 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 3rd January 2025

157

Anonymous

Anonymous // 01/01/2019

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“I still haven't gotten my order.”

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Posted 2 years ago

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Hi Judy, We’re so sorry to hear this. Please could you contact joe@joeandsephs.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Still not received my order”

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Posted 2 years ago

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Hi Kate, We’re so sorry to hear this. Please could you contact joe@joeandsephs.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Overall thoroughly enjoyed the order. 10/10”

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Posted 2 years ago

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Hi Tyler, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“As an American, I desperately crave cheesy popcorn and this stuff really really hits the spot. Absolutely delicious.”

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Posted 2 years ago

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Hi Isabelle, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“This is the best popcorn I have ever tasted! I never thought popcorn could be so good!”

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Posted 2 years ago

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Hi Hazel, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“The Olive oil & Sea Salt, like all their products, is just lovely. Very natural taste, as opposed to 'flavourings', feels like a real luxurious treat. Thank you”

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Posted 2 years ago

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Hi Rachel, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Excellent company. All the products are really nice, and new flavours coming out too. Quick delivery and great communications.”

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Posted 2 years ago

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Hi C Green, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. We are glad to know that the delivery and communications went great. Thanks! J&S 🍿🎩

Posted 2 years ago

“We purchased some popcorn through a buy a gift voucher we had. We are certainly glad we did. The flavours are amazing and it’s the best popcorn we’ve had.”

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Posted 2 years ago

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Hi Claire, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“I have to say yummy. I bought a selection from buy a gift but the only issue we had is there wasn't enough lol :-)”

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Posted 2 years ago

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Hi Marc, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Excellent customer service. I had an issue with my order (royal mail's fault) and they went above and beyond to help resolve it”

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Posted 2 years ago

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Hi Katy, Thank you very much for leaving us a review! We appreciate your feedback and we are happy that we have resolved your concern. Cheers! J&S 🍿🎩

Posted 2 years ago

“Exceptional is the only word for their produce. Cannot imagine eating any other brand of popcorn now.”

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Posted 2 years ago

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Hi Kate, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“Superb packaging…tasty popcorn”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi There, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“Came on time, and each treat not affected by the warm weather. Can't wait to have them (when I finish off my other Joe&Seph treats).”

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Posted 2 years ago

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Hi Pranav, Thank you so much for your awesome feedback! We’re so pleased you enjoyed your order and the other Joe & Seph's treats that you have! As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Nice popcorn. Also ordered the chocolate bites but they came melted into a solid block due to the heat so can’t really give an opinion on these.”

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Posted 2 years ago

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Hi N Donnelly, We’re so sorry that our popcorn didn’t arrive in perfect condition. Due to the heatwave here in the UK, we had to temporarily pause dispatching orders to avoid our products melting. Even though we took these extreme steps, our products can still be affected by heat during transit, which is unfortunately outside of our control. Please get in touch with our customer care team for more help on this matter: joe@joeandsephs.com. J&S 🍿🎩

Posted 2 years ago

“Very nice popcorn. Had a mixture of all the flavours and all scrummy!! 😁”

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Posted 2 years ago

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Hi Aaron, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Caramel and Belgian Chocolate popcorn - the best I've ever tasted.”

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Posted 2 years ago

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Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“All the flavours were good but since I got them via mail and they arrived during the heatwave, the chocolate coating had melted a bit and making the popcorn less crunchy. I had put them in the fridge and the white chocolate one, not surprisingly, lumped together (they still tasted fine though!)”

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Posted 2 years ago

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Hi, Thank you very much for leaving us a review! We appreciate your understanding of some circumstances like the heatwave. We are delighted that we still hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“Absolutely delicious 😋”

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Posted 2 years ago

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Hi Alyson, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Well it never came”

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Posted 2 years ago

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Hi Ivan, We’re so sorry to hear this. Please could you contact joe@joeandsephs.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Simply delicious 😋”

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Posted 2 years ago

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Hi Helen, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

Joe & Seph's is rated 4.6 based on 5,704 reviews