Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.56

4.6 Rating 5,614 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,614 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 13th December 2024

155

Anonymous

Anonymous // 01/01/2019

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“I like Joe & Sephs popcorn, really tasty if a bit expensive.”

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Posted 1 month ago

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Hi David, Thank you very much for your feedback. The price of our products reflects the quality of the ingredients and the process we use to make them. All our popcorn is made by hand using the finest quality, all natural ingredients. We take care to source premium ingredients, including extra-large mushroom corn kernels because we believe that they produce the best-tasting popcorn. Our popcorn is then coated by hand to guarantee a thick, even coating. We hope this helps to explains the price point. J&S 🍿🎩

Posted 1 month ago

“Packaging excellent fast delivery. obviously we have not opened yet but I am sure it won't disappoint my Grand daughter will love it something different.”

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Posted 1 month ago

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Hi Jill, Thank you very much for leaving us a review! We appreciate it. Looking forward to your wonderful feedback once you've opened the product and tried it. J&S 🍿🎩

Posted 1 month ago

“They taste exactly as they say they would taste. The flavours actually come through as you are eating the popcorn.”

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Posted 1 month ago

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Hi Mrs M, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 month ago

“The Popcorn selection looked so nice in the special box, and I am sure the recipient will be delighted. Teenage stepson of my daughter - she's hoping he'll share!”

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Posted 1 month ago

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Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 1 month ago

“Only tried a couple of the bags I bought so far - trying to keep the rest for Christmas - and as always, they're perfect. Love the flavors. Great quality.”

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Posted 1 month ago

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Hi Vicky, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 month ago

“Absolutely love the popcorn it is amazing”

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Posted 1 month ago

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Hi Amie, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 month ago

“Bought this as a Christmas gift I am sure the recipient will be as pleased as I was when I received it.”

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Posted 1 month ago

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Hi Yvonne, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 month ago

“Yet again, BRILLIANT service form Joe & Sephs - I have been ordering from them on-line for many years now - excellant product, so easy to order on-line and delivery was good, just a few days. all thier products are amazing - great quality and taste.”

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Posted 1 month ago

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Hi Malcolm, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 month ago

“A very high proportion of perfect-shape, yet flavour covered popped corn. l tried the orange marmarlade. It really was marmarlade and not orange !!”

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Posted 1 month ago

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Hi Joy, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 month ago

“I ordered six bags of flavoured popcorn,they were; Black Forest Gateau Banoffee pie Toffee apple pie and cinnamon Caramel and white chocolate And two bags of the marmalade flavour(Paddington Bear limited edition So far I have had a bag of marmalade flavour pop corn and the black forest Gateau flavour,both flavours were very tasty and very moreish and I will definatley be placing another order very soon.I have even recommended Joe&Seph's to a couple of family members 😄”

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Posted 1 month ago

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Hi Paula, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. Looking forward to your next purchase. J&S 🍿🎩

Posted 1 month ago

“I bought a savoury & sweet selection for Christmas gifts, putting a caramel & belgium chocolate aside. Lovely flavour but would only buy as a treat due to value vs weight.”

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Posted 1 month ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback. The price of our products reflects the quality of the ingredients and the process we use to make them. All our popcorn is made by hand using the finest quality, all natural ingredients. We take care to source premium ingredients, including extra-large mushroom corn kernels because we believe that they produce the best-tasting popcorn. Our popcorn is then coated by hand to guarantee a thick, even coating. We hope this helps to explains the price point. J&S 🍿🎩

Posted 1 month ago

“Looks amazing, bought as a Christmas present so can’t confirm all that it does just at the moment. Delivery was made within the time you stated.”

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Posted 1 month ago

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Hi Caroline, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 month ago

“Incredible. The cheese flavours omg just my favourite. No self control though so I demolish a bag a time! I need shares hahaha Love them thank you”

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Posted 1 month ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 month ago

“Delivery came a week earlier than told when ordering Delivery person didn't follow any instuctions, just chucked over the gate. We were away. It rained. Box was a mush!”

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Posted 1 month ago

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Hi John, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and our customer care team will make this right for you. J&S 🍿🎩

Posted 1 month ago

“Absolutely love the popcorn, sooo good. I bought quite a few bits as Christmas gifts. Love the packaging.”

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Posted 1 month ago

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Hi Carla, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 month ago

“Tasty Fast and efficient delivery Good tracking details.”

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Posted 1 month ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 month ago

“Unfortunately I still haven't received it due to UPS customs clearance. Because of the shipping address, they thought I was ordering as a company, they didn't notify me, but sent it to a non-functional email address without any chance of my asking and changing it and waiting for the import order, luckily I had someone in my circle of friends who is more experienced in this matter and came to my rescue, the package is supposedly on its way somewhere and I am still waiting for the goodies with great curiosity. I phoned them two times (they are very difficult to reach in general, the website and emails are not helpful) to get the process straight and they were not helpful at all to get me the package as soon as possible. And I swear I wasn't grumpy. :D Approximately when can the expiry date be? Sorry for the 4 stars, when it arrives I will definitely review the product as I can see You are doing a good job and I am really rooting for your continued success.”

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Posted 1 month ago

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Hi Polák, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. Unfortunately, we don’t have control over how quickly our couriers and delivery partners get this to you. We can assure you that once you update us on the previous conversation you had with us via email, our support team will address this matter as soon as possible. Do not hesitate to chase this occasionally until you get your order. We have best before date of products from the date of production. We make sure that it has enough time frame to consume. Hopefully, you'll get the order soon. Looking forward to hearing from you and help you resolve your concern. J&S 🍿🎩

Posted 1 month ago

“Overall great service and the popcorn is delicious”

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Posted 1 month ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 month ago

“I have given 4stars as I have not tried the products myself., they are Christmas gifts. The popcorn is for my son-in-law who raves about the apple and cinnamon flavor and the chocolate fountain for my grandson. Do I need to use oil with the chocolate fountain and can any chocolate be used please? All in all the parcel arrived within a few days of ordering and I know they will be excited when they open them on Christmas morning.”

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Posted 1 month ago

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Hi Glenys, Thank you very much for leaving us a review! Looking forward to your wonderful feedback once you've opened the product and tried it. Regarding your question, please check the manual here: https://www.joeandsephs.co.uk/downloads/Chocolate_Caramel_Fountain_User_Manual.pdf It should provide you with a guide to ingredients, hints, and tips. J&S 🍿🎩

Posted 1 month ago

“I had a variety of amazing flavours inc Mulled WIne, Espresso Martini & Goats cheese & Pepepr. Absolutely blew me away! Definately adult friendly & the perfect accompaniment to cocktails, wine, beer or just a late snack. Brilliant !”

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Posted 1 month ago

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Hi Christine, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 1 month ago

Joe & Seph's is rated 4.6 based on 5,614 reviews