Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.56

4.6 Rating 5,702 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,702 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 3rd January 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered using the Vodaphone bundle discount on the 21st of October, the confirmation email stated that my ordered would be dispatched no later than 7-8 days, it is coming up to two weeks and I am yet to receive a delivery confirmation email and I haven’t received my items.”

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Posted 2 years ago

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Hi Miss Evelyn, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“It was soggy don’t know if I had a bad batch but it was horrible”

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Posted 2 years ago

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Hi Jamie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 2 years ago

“Still waiting for it to arrive”

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Posted 2 years ago

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Hi Debbie, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Delicious popcorn, flavours taste so natural, not artifical in anyway. Crunchy and fresh. Will definitely order again”

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Posted 2 years ago

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Hi Georgina, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. Looking forward to your next purchase. J&S 🍿🎩

Posted 2 years ago

“They are really tasty. Advice :The white chocolate and the salted caramel taste a same.I can’t taste any salt on the salted caramel. Overall I like all of them. Thank you 😊”

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Posted 2 years ago

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Hi Katalin, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Scrummy popcorn. Love love love all the amazing flavours!”

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Posted 2 years ago

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Hi Jessica, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“Fantastic product, delicious and a great treat”

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Posted 2 years ago

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Hi James, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“I didn't receive my delivery”

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Posted 2 years ago

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Hi Sangeeta, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Taste great because of high quality natural ingredients”

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Posted 2 years ago

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Hi Ernawaty, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Who would have thought you could have a refreshing popcorn?! Absolutely delicious! Refreshing light, minty, chocolatey with an incredibly soft munch. Purchased as a gimmick but will most definitely purchase again. 5*”

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Posted 2 years ago

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Hi Tammy, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Not received anything”

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Posted 2 years ago

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Hi Paul, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Have not received my order yet !”

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Posted 2 years ago

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Hi Sheelagh, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Really delicious, best popcorn I've ever had ,packed with flavours and really fresh 😋”

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Posted 2 years ago

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Hi Launa, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Fantastic taste”

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Posted 2 years ago

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Hi Janet, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“Absolutely delicious 😋 highly recommended 💜”

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Posted 2 years ago

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Hi Julie, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Popcorn bundle has not arrived, tried to make contact a few days ago and still no reply.”

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Posted 2 years ago

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Hi Amy, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Absolutely the best popcorn I’ve ever had 👌🏻👌🏻Would 100% recommend”

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Posted 2 years ago

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Hi Wesley, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“amazing popcorn”

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Posted 2 years ago

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Hi Adam, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“Great quality product and amazing flavours”

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Posted 2 years ago

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Hi Andrew, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“I didn’t receive the bundle. It’s been more than a month now. I have already mentioned this on my previous review. I want a refund with pp charged.”

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Posted 2 years ago

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Hi Annalisse, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

Joe & Seph's is rated 4.6 based on 5,702 reviews