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Joe & Seph's Reviews

4.6 Rating 5,648 Reviews
88 %
of reviewers recommend Joe & Seph's
4.6
Based on 5,648 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Joe & Seph\'s Reviews
Anonymous
Anonymous  // 01/01/2019
Best popcorn I have ever tasted x
Helpful Report
Posted 2 years ago
Hi Sarah, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩
Posted 2 years ago
Still waiting for my order!@
Helpful Report
Posted 2 years ago
Hi Diane, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I waited over a week and my order never arrived!
Helpful Report
Posted 2 years ago
Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Still waiting for them to arrive
Helpful Report
Posted 2 years ago
Hi Michele, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
The best popcorn I've ever had and look forward to more😊
Helpful Report
Posted 2 years ago
Hi Dave, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩
Posted 2 years ago
I have not received my order yet?
Helpful Report
Posted 2 years ago
Hi Ashley, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I never received anything which is incredibly frustrating. Appreciate that's more than likely the fault of Royal Mail but I'd appreciate a refund on my postage if I'm not going to get anything please.
Helpful Report
Posted 2 years ago
Hi Rob, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Never arrived,still trying to get a refund,sent emails and called twice so far.
Helpful Report
Posted 2 years ago
Hi Sharon, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Unfortunately, did not receive order
Helpful Report
Posted 2 years ago
Hi Tracey, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Please note that I haven’t received my recent order. 😥
Helpful Report
Posted 2 years ago
Hi John-Paul, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Unfortunately my order has not arrived, dispatched on 28/10, now 4/11 with a delivery time of 2-3 days.
Helpful Report
Posted 2 years ago
Hi Luke, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Parcel has not arrived. And cannot find an email address.
Helpful Report
Posted 2 years ago
Hi Mrs Cornwell, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Great service, fantastic flavours and good value
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Posted 2 years ago
Hi Robert, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 2 years ago
Still haven't received it yet, ordered it last week
Helpful Report
Posted 2 years ago
Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
We really enjoyed this popcorn. Had the pumpkin spice for Halloween.
Helpful Report
Posted 2 years ago
Hi Cheryl, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 2 years ago
Still hasn't arrived 😞
Helpful Report
Posted 2 years ago
Hi M J, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Hi Joe and Steph my popcorn’s still have not arrived ☹️ so I’m unable to comment!!
Helpful Report
Posted 2 years ago
Hi Lola, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Not received order?
Helpful Report
Posted 2 years ago
Hi Mrs G, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I love your Popcorn, however the pumpkin one flavour was nice, but it felt a bit style to the crunch, as if it had been slightly exposed. However, other packs were the yummy standard I know your product to be.
Helpful Report
Posted 2 years ago
Hi Marie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩
Posted 2 years ago
My order did not arrive.
Helpful Report
Posted 2 years ago
Hi Arij, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Joe & Seph's is rated 4.6 based on 5,648 reviews