Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.56

4.6 Rating 5,696 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,696 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 3rd January 2025

157

Anonymous

Anonymous // 01/01/2019

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“Excellent popcorn. Perfectly packaged and every one perfectly formed. Delicious too! I would highly recommend these!”

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Posted 2 years ago

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Hi Nigel, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Nice and better than most famous brands in supermarket. Must try!”

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Posted 2 years ago

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Hi Verna, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“I have not received my order yet”

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Posted 2 years ago

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Hi Rima, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Never received anything paid for it all and got nothing won't be ordering again !”

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Posted 2 years ago

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Hi Liam, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“The popcorn came in good time and all the popcorn flavours that were in this bundle were so tasty. I definitely recommend Joe and Sephs to anyone.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Safiyyah, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Not received my order but asked to review it.”

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Posted 2 years ago

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Hi Phil, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“This was ordered on 21 st October I still have not received it”

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Posted 2 years ago

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Hi Emma, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Still haven't received my Halloween popcorn and it's 2 weeks past Halloween”

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Posted 2 years ago

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Hi Leigh, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Never received”

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Posted 2 years ago

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Hi Kieran, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I never received my popcorn :/”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Emily, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Items never delivered!”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi A, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Best popcorn ever! Especially liked the pumpkin flavour.”

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Posted 2 years ago

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Hi Barbara, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“Unfortunately I did not receive my order 😩”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Melissa, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I cannot review as I did not receive them”

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Posted 2 years ago

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Hi Yvonne, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I would love to review your popcorn but unfortunately it never turned up!”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Philip, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I have not received my order can you look into this”

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Posted 2 years ago

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Hi Mrs P, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Thanks for the email but I’m yet to receive the item ,I got an email stating it was dispatched on the 27th but nothing as of yet .”

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Posted 2 years ago

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Hi Latoya, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I haven't received my order yet but it is possibly down to Royal mail strikes so l will wait a while😊”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Diane, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Unfortunately, I am yet to receive my parcel. Nothing has come for me just yet.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Andrew, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Order 870720 has not yet been received. All of your emails have prefix norepinephrine, so please advise”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Catherine, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

Joe & Seph's is rated 4.6 based on 5,696 reviews