Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.56

4.6 Rating 5,710 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,710 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 3rd January 2025

157

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was soggy don’t know if I had a bad batch but it was horrible”

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Posted 2 years ago

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Hi Jamie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 2 years ago

“Sorry I can't comment as I haven't received them 😞”

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Posted 2 years ago

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Hi Andrew, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Would love to give a review but I still haven't received my order yet 😔”

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Posted 2 years ago

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Hi Heidi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“It's not arrived yet”

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Posted 2 years ago

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Hi Tony, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I have not yet received this item.”

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Posted 2 years ago

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Hi Michael, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Not been delivered.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Joseph, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I haven’t received my order yet :(”

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Posted 2 years ago

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Hi Karishma, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Hi, I still haven’t received my order… Yet my wife has and we ordered it at exactly the same time.”

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Posted 2 years ago

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Hi Mark, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Popcorn still hasn’t arrived”

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Posted 2 years ago

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Hi Preeti, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I have still not received my order. You said it was dispatched royal mail on 25th. Can you confirm when I will receive it?”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Stuart, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I haven't received the items yet”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Sheik, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I still haven't gotten my order.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Judy, We’re so sorry to hear this. Please could you contact joe@joeandsephs.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I have already sent a message to you via your website to explain one of the popcorns arriving completely solid.”

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Posted 2 years ago

“Have complained regarding one of the bags was open but no one has gotten back to me”

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Posted 2 years ago

“The caramel and white chocolate looks stail and seems lots of bicarbonate taste. Didn't taste good and looks like waste of money”

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Posted 2 years ago

“Hello. I got an email saying its been delivered but it hasn’t. I would like a refund please”

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Posted 2 years ago

“Haven’t received the order from over a week ago.”

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Posted 2 years ago

“I haven't received it yet”

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Posted 2 years ago

“Sadly I’ve still not yet received my order 🤷🏼‍♀️”

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Posted 3 years ago

“Haven't received it yet”

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Posted 3 years ago

Joe & Seph's is rated 4.6 based on 5,710 reviews