Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.56

4.6 Rating 5,697 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,697 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 3rd January 2025

157

Anonymous

Anonymous // 01/01/2019

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“Great service, fantastic flavours and good value”

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Posted 2 years ago

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Hi Robert, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“Still haven't received it yet, ordered it last week”

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Posted 2 years ago

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Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“We really enjoyed this popcorn. Had the pumpkin spice for Halloween.”

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Posted 2 years ago

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Hi Cheryl, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“Still hasn't arrived 😞”

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Posted 2 years ago

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Hi M J, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Hi Joe and Steph my popcorn’s still have not arrived ☹️ so I’m unable to comment!!”

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Posted 2 years ago

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Hi Lola, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Not received order?”

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Posted 2 years ago

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Hi Mrs G, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I love your Popcorn, however the pumpkin one flavour was nice, but it felt a bit style to the crunch, as if it had been slightly exposed. However, other packs were the yummy standard I know your product to be.”

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Posted 2 years ago

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Hi Marie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 2 years ago

“My order did not arrive.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Arij, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“The best popcorn I’ve ever had, I don’t know how they get it so … popped? But it’s amazing. So much flavour too!”

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Posted 2 years ago

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Hi Lucy, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“My Order never arrived”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I haven’t received my order yet I am still waiting for the delivery I wonder why is it delayed. Please can u investigate. Thanks”

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Posted 2 years ago

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Hi Jalil, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Very well and nicely flavored, i like the type and quality of popcorn they sell. Ordered twice and its was such a yummy treat, joe & seph did NOT disappoint.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Great product.”

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Posted 2 years ago

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Hi Jackie, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“My popcorn never arrived!!!! Very disappointed 😞”

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Posted 2 years ago

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Hi Jennifer, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Bought popcorn more than once delicious every time great flavours”

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Posted 2 years ago

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Posted 2 years ago

“Great service, great popcorn xx”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Susie, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“Order not received”

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Posted 2 years ago

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Hi Gail, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Fantastic popcorn!”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Tim, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“Delicious popcorn, as always! I really like that there's a lot of flavours to choose from, some more adventurous than others. Delivery was a bit slow, as it took a few days just for it to get dispatched.”

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Posted 2 years ago

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Hi Denis, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that you loved the popcorn. We’re so sorry that your popcorn didn’t arrive on time. We do our best to dispatch all orders promptly but once your order leaves our warehouse, unfortunately, we don’t have control over how quickly our couriers and delivery partners get this to you. J&S 🍿🎩

Posted 2 years ago

“I still have not received my order”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Neeta, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

Joe & Seph's is rated 4.6 based on 5,697 reviews