Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.56

4.6 Rating 5,637 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 3rd January 2025

157

Anonymous

Anonymous // 01/01/2019

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“My item NEVER arrived”

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Posted 2 years ago

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Hi Francesca, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Best popcorn ever tasted. Three varieties that were all delicious”

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Posted 2 years ago

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Hi Steven, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“Ordered over a week ago, the money was taken from my account I was sent a dispatch email but I haven't received the product, I emailed the company and no reply!!”

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Posted 2 years ago

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Hi Stephanie, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“The BEST popcorn ever!”

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Posted 2 years ago

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Hi Mrs J, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“I still haven’t received my order! I’ve waited and waited and no package has arrived!”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Shelby, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I haven’t received my order!”

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Posted 2 years ago

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Posted 2 years ago

“I never received my order!”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Zoe, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Joe & Seph truly is gourmet Popcorn 🍿 😋 Tastes exactly as the labelled flavours state. Yummilicious.”

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Posted 2 years ago

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Hi Annie-Eloise, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“I am still waiting for the order from you that was ordered on 21/10/22”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Agnes, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I didn’t receive my popcorn and it has been almost two weeks waiting.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi May, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“This is definitely the best popcorn I have ever tasted! A range of unique and delicious flavours, great texture, high quality, and there is also a good quantity of popcorn in the pouches. My delivery was carefully packaged and promptly shipped. Very happy and would highly recommend.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“Best popcorn I have ever tasted x”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Sarah, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“Still waiting for my order!@”

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Posted 2 years ago

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Hi Diane, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I waited over a week and my order never arrived!”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Still waiting for them to arrive”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Michele, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“The best popcorn I've ever had and look forward to more😊”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Dave, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“I have not received my order yet?”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Ashley, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I never received anything which is incredibly frustrating. Appreciate that's more than likely the fault of Royal Mail but I'd appreciate a refund on my postage if I'm not going to get anything please.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Rob, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Never arrived,still trying to get a refund,sent emails and called twice so far.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Sharon, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Unfortunately, did not receive order”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Tracey, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

Joe & Seph's is rated 4.6 based on 5,637 reviews