Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.56

4.6 Rating 5,696 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,696 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Joe & Seph\'s Reviews$

Joe & Seph's 5 star review on 3rd January 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received my order and had no reply from email”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Emma, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. The email I provided should work and you should receive a response. J&S 🍿🎩

Posted 2 years ago

“Ref order 872027 21Oct 2022 has still not been delivered”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Stephen, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Never received the order”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi J, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I never received it! My emails enquiring why have not been responded to.”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Timothy, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Still waiting for delivery, no reply to the Email I Sent apart from previously answering your questionnaire”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi R Martin, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Never received my order”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Katie, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I didn’t receive my order even though it’s been 3 weeks since I received an email to confirm my order has been dispatched. I’m very disappointed that it’s not been delivered especially considering the payment if £5.50 was debited from my account nearly 1 month ago. Can this issue please be resolved ASAP, either by giving me a refund or re-sending the order. Thank you, Shabana”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Shabana, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I ordered some popcorn for my mums birthday (I’m 12) and it never turned up. I was really upset.”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Oliver, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“The pumpkin spice popcorn is the best I've ever had. Joe&Sephs has converted me into a popcorn lover.”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Courtney, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“For the 2nd time my purchase failed to arrive. Even worse, Joe and sephs have failed to respond to 2 emails asking for my recent purchase to be sorted. I am still waiting for my purchase or a reply.”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Didn't receive the item”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Mrs C, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Whilst I appreciate the order was free, I did pay P&P but have not received it. So cannot comment on the taste. Just the service to date.”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Really sorry but no gift was delivered.”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Anthony, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I have not received my order”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Victoria, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Still have not received my order”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Angela, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Item never turned up. Emailed to ask for an update but was told royal mail have back logs and my order would be no later than 5th Nov. Its now 11th. Very disappointed.”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Item not received”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Sarah, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“We haven't received anything yet ?”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Frank, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Order placed over 3 weeks ago and still not received. Had to report as still no delivery. Then they re send order 24hrs tracking with Royal mail. On email says Royal Mail will email you a tracking confirmation. Item dispatched 3 days ago and no tracking information and still no delivery. Very poor service and won't use again.”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Will, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Tastes are generally pretty nice. Packaging seems a little ott but the product just about justifies it.”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Mat, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

Joe & Seph's is rated 4.6 based on 5,696 reviews