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Joe & Seph's Reviews

4.6 Rating 5,637 Reviews
88 %
of reviewers recommend Joe & Seph's
4.6
Based on 5,637 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Joe & Seph\'s Reviews
Joe & Seph's 5 star review on 3rd January 2025
Kayleigh Arodu
Joe & Seph's 5 star review on 3rd January 2025
Kayleigh Arodu
Joe & Seph's 5 star review on 13th December 2024
Anonymous
Joe & Seph's 5 star review on 29th November 2024
Alex Kazabakas
Joe & Seph's 5 star review on 30th October 2024
CHRISTINE MARKEY
Joe & Seph's 5 star review on 25th September 2024
Anonymous
Joe & Seph's 5 star review on 22nd May 2024
Anonymous
157
Anonymous
Anonymous  // 01/01/2019
Your popcorn isn't very good it's fantastic and we love every single flavour that we have tried. Thank you Joe, Steph and your team we love love love your popcorn.
Helpful Report
Posted 3 months ago
Hi Angela, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩
Posted 3 months ago
Excellent service. Loved the popcorn flavours. Will definitely buy again.
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Posted 3 months ago
Hi Viv, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩
Posted 3 months ago
Very disappointed. Quite a lot of corn in bits at bottom of bags including unpopped corn. Not a fan of most of flavours too. Will definitely not be buying again.
Helpful Report
Posted 3 months ago
Hi Colin, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩
Posted 3 months ago
I am looking forward to receiving my new order, as I have really enjoyed my other purchases. Also if my grandchildren are about, I don’t stand a chance
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Posted 3 months ago
Hi Karen, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
All products were as stated, flavour as stated.all tasted great
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Posted 3 months ago
Hi Lornette, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩
Posted 3 months ago
Great selection of flavours that taste amazing.
Helpful Report
Posted 3 months ago
Hi Lewis, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩
Posted 3 months ago
I have not received my order. Please advise
Helpful Report
Posted 3 months ago
Hi Julie, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 3 months ago
Popcorn soft and quite chewy. Not very happy the product.
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Posted 3 months ago
Hi Alan, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩
Posted 3 months ago
Lovely popcorn, but the flavours were not for me. Personal preference I prefer the more savoury flavours.
Helpful Report
Posted 3 months ago
Hi Chris, Thank you for your feedback. It is definitely one of our more unusual flavours. Did you know that we have over 100 different popcorn flavours? We’re confident that we can help you find a flavour you will love! Please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩
Posted 3 months ago
Very disappointed with cheese selection- very hard kernels in the vast majority of pieces. Had the sweet Christmas selection last year and they were wonderful. Also disappointed they were not in the display box as demonstrated on QVC. A tale of 2 selections, such a shame.
Helpful Report
Posted 3 months ago
Hi H, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com J&S 🍿🎩
Posted 3 months ago
Always enjoy your product and have just intro to a friend who is over the moon with your popcorn.
Helpful Report
Posted 3 months ago
Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩
Posted 3 months ago
very soft so not quite as expected
Helpful Report
Posted 3 months ago
Hi Kristin, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩
Posted 3 months ago
Ordered the cheese selection which was good loved the camabert and the cheddar cheese
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Posted 3 months ago
Hi Suzanne, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
I have ordered many flavours of your popcorn your popcorn and I can honestly say I have NEVER disliked any flavour, savoury or sweet.
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Posted 3 months ago
Hi Christine, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
Excellent quality,amazing flavors true to life
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Posted 3 months ago
Hi L, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
Have purchased Joe & Seph's popcorn previously and have been very happy with it, hence I have no worries about purchasing again. Both the sweet popcorn and the cheese varieties are very tasty and ideal for snacking, much preferable to crisps and chocolate etc.
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Posted 3 months ago
Hi Susan, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
I enjoyed all the flavours in this collection except the coffee and walnut flavoured one.It could just be my taste buds but it wasn't as enjoyable as all the other flavours I go completely mad over and certainly won't put me off buying this favourite brand of popcorn.
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Posted 3 months ago
Hi Sandra, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
Lived all the flavours
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Posted 3 months ago
Hi Carol, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
Totaaly delicious
Helpful Report
Posted 3 months ago
Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
Disappointed with this order. The flavours were hardly discernable apart from the salted caramel, which was too salt, and the kernels had not all beem popped. A great risk to one's teeth and not pleasant to keep removing items from your mouth. Not up to usual standard
Helpful Report
Posted 3 months ago
Hi Sheila, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩
Posted 3 months ago
Joe & Seph's is rated 4.6 based on 5,637 reviews