Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.01

“Bought a kettle from job lots (Curry’s Customer Returns item). Kettle came with lots of lime scale inside and around the mouth. It looks like was used and abused for a long time. It was an item taken out from the bin!! Unbelievable!! Stop selling rubbish in the name of auction!!”

Helpful Report

Posted 2 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 months ago

“I have paid over £80, for faulty items, contacted customer service and declined to offer me any return/compensation. Avoid”

Helpful Report

Posted 2 months ago

Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 months ago

“Very clear instructions throughout and delivered very quickly.”

Helpful Report

Posted 2 months ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 2 months ago

“I recently had the opportunity to use this platform, and overall, my experience was quite positive. The checkout process is smooth. However, I did encounter some issues with communication. While the platform is user-friendly, reaching customer support was a bit challenging. Response times were longer than expected, and I felt that clearer communication regarding order status would enhance the overall experience. Despite the communication hiccup, I would recommend this platform for its great selection and ease of use. If they can improve their customer service, it could be an outstanding shopping destination!”

Helpful Report

Posted 2 months ago

Hi there, Thank you for leaving us feedback. We do apologise for this experience, we make sure to respond to our customer queries as fast as possible. Lately, we have encountered a high volume of queries and because of this some of the customer queries take some time before it fixed or responded to. We always make sure to improve our service to accommodate all of our customer's concerns. We will make sure that this will be improved. If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.

Posted 2 months ago

“Quality of items was very poor.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 months ago

“Exactly as described and delivery is much faster now also. Customer service are really helpful and respond fast.”

Helpful Report

Posted 2 months ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 2 months ago

“👌 very good”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to doing business with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 months ago

“This is probably the 20th purchase I've made. Always great service!”

Helpful Report

Posted 2 months ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 2 months ago

“Easy site to use with some good stuff and great prices. But fails to come to postage instead of sending 1 box with all in I got sent 2 on different days so had to take days of work”

Helpful Report

Posted 2 months ago

Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you but we’re really happy we could resolve this for you! If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.

Posted 2 months ago

“Very good everything!Great customer service!Fast answer if any problem and fast delivery! THANKS”

Helpful Report

Posted 2 months ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 2 months ago

“I didnt recieve anything,I am still waiting for my order!”

Helpful Report

Posted 2 months ago

Hi there, Thank you for leaving us feedback. We do apologise for the inconvenience, I have taken a look into this and it shows that this was already delivered. Please send us an email at support@jobalots.com, we look forward to hearing back from you.

Posted 2 months ago

“Very disappointed with the experience this time. All the products purchased were listed as returnd but in reality many of them are used, damaged, incomplete and unusable. Will have to think well if will make another puchase from the platform”

Helpful Report

Posted 2 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 months ago

“Excellent products available, easy and simple to buy from, with the added advantage of being able to see P and P cost before you bid”

Helpful Report

Posted 2 months ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 2 months ago

“Please for the love of god get rid of reserve prices it’s hiked up the prices pallets are dirt and boxes are dirt are having 10 percent reserve prices on them.”

Helpful Report

Posted 2 months ago

Hi there, We've implemented this change to support our company's growth by covering our processing & purchasing costs. We hope you understand. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 months ago

“Quickly delivery.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 months ago

“Unfortunately the reserve prices have put me off and now they are even worse what a joke now it’s all practically 10 percent and the new website sucks if anybody wants a lesson on how to kill a business Jobalots has just don’t a masterclass on it”

Helpful Report

Posted 2 months ago

Hi there, We've implemented this change to support our company's growth by covering our processing & purchasing costs. We hope you understand. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 months ago

Hi there, We've implemented this change to support our company's growth by covering our processing & purchasing costs. We hope you understand. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 months ago

Hi there, We've implemented this change to support our company's growth by covering our processing & purchasing costs. We hope you understand. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 months ago

“I have had some great deals in the past and although the postage was never the quickest the actual stock was almost always as expected and good quality. Lately the starting prices have gone up considerably and have made it to expensive to buy when you include the postage. The mix of goods also seems very limited at present. (03/10/24) As I sell online and at Boot sales I need lower prices to make it worthwhile for my customers and myself.”

Helpful Report

Posted 2 months ago

Hi there, We've implemented this change to support our company's growth by covering our processing & purchasing costs. We hope you understand. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 months ago

“I have to agree with other customers sentiment regarding the reserve price increase, it has put me off from buying, as a long and loyal customer it’s a true shame. Jobalots started as an amazingly well run company but recently their greed and true mask have been showing. Oh well I’m not sad it’s over I’m happy it happened. I’m out thought best of luck to you all.”

Helpful Report

Posted 2 months ago

Hello, I hope this finds you well. We're so sorry to hear you're unhappy with the changes to our reserve pricing, but I can assure you these are necessary changes in order to continue the growth of our company. Although some auctions may now have a slightly higher reserve price, many remain incredibly low; with hundreds having reserve prices as low as 1p. We've made sure to have a variety of reserve prices on our site to ensure that everyone, from new customers to seasoned Jobaloters feels comfortable joining auctions. We sincerely hope you can understand our reasoning for this change and that we will continue to work with you in the future. All the best, The Jobalots Team

Posted 2 months ago

“The recent reserve price hike is both unnecessary and greedy. While you claim it’s for purchasing costs, it’s only going to hurt your business. I refuse to pay higher prices for pallets full of junk and broken items, and I’m sure others will too. This will end up costing you more in unsold inventory and storage. I am done with this site for time being I will stick to another one. The entire selling point of this site has now gone. On top of that they charge me additional shipping fees only to combine the boxes into a pallet damage my items and boxes. The greed with this company is headed down”

Helpful Report

Posted 2 months ago

Hi there, Thank you for leaving us feedback. We've implemented this change to support our company's growth by covering our processing & purchasing costs. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 months ago

“I recently bought 32 shredders but 18 were broken and past repair. I accept that some items will be damaged but not that many it makes it impossible to make your money back”

Helpful Report

Posted 2 months ago

Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company and that your total inventory of your order may vary by +/- 10%. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Jobalots Reviews